News
This year’s Forum was a great success! While we are preparing follow-up emails, evaluations, attendee lists, and CEU information to go out this week, don’t forget to mark your calendar for 2025:
Upcoming Events
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12:00 AM - 2023 Hospice CoP Compliance Series
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![The Governing Body: Regulations, Members & Effectiveness](https://www.floridahospices.org/wp-content/uploads/2020/02/FHPCAWebinarLaptop.png)
01/31/2023
All Day
The governing body plays a significant role in agency oversight. Yet its duties and responsibilities are frequently misunderstood and cited during surveys. This webinar will go through the regulatory requirements and member recommendations. It will review legal authority, overall management, operational responsibilities, quality assessments, and performance improvement responsibilities of the governing body. Potential gaps and evaluating effectiveness will also be addressed.
02
Feb
Managing expectations is a skill that allows you to let clients know what to expect and when to expect it.
It’s important to create clear expectations to avoid unrealistic ones before they are formed and provide a higher level of service. Learn how to make a difference through clear communication, even in brief relationships.