Florida Hospice and Palliative Care Association thanks our NEW Corporate Patron members as of May 2023! Thanks for supporting the mission of FHPCA and hospice programs in Florida! To learn more on how to become a Corporate Patron member click…
12:00 AM - 2023 Hospice CoP Compliance Series
The governing body plays a significant role in agency oversight. Yet its duties and responsibilities are frequently misunderstood and cited during surveys. This webinar will go through the regulatory requirements and member recommendations. It will review legal authority, overall management, operational responsibilities, quality assessments, and performance improvement responsibilities of the governing body. Potential gaps and evaluating effectiveness will also be addressed.
12:00 pm - 2:00 pm
Managing expectations is a skill that allows you to let clients know what to expect and when to expect it. It’s important to create clear expectations to avoid unrealistic ones before they are formed and provide a higher level of service. Learn how to make a difference through clear communication, even in brief relationships.
12:00 pm - 1:00 pm
misunderstandings Education is essential when it comes to rebranding and correcting the perception of hospice within your community. Starting care sooner becomes possible and accessible to more people when providers, patients, and caregivers understand the benefits and make it a priority.
12:00 pm - 1:30 pm
Learn how to improve your delivery model, address the intense pressure to recruit and retain caregivers, and increase the number of billable hours. Agencies considering expanding into personal care services will gain valuable knowledge from this session, too.
12:00 pm - 1:30 pm
Involving community professionals as volunteers within your program is also an excellent way to market hospice programs and services. Design and grow a creative program with a comprehensive understanding of the CoP requirements so you can maximize volunteer efforts.
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