Today’s hiring managers face enormous challenges finding the right (and enough) people to join their organizations. High turnover rates make this process exceptionally difficult. This session will examine the strongest motivators of potential employees (and volunteers) and how to pique those interests. It will also reveal the top reasons staff and volunteers leave, and how to ensure your organization meets people’s needs so retention isn’t an issue. Continue reading
Hire & Onboard Staff & Volunteers for Long-Term Success
This webinar will focus on final rule updates for CY2024, critical compliance and reimbursement issues, and payment models that hospice agencies should consider utilizing. Learn the current trends and concerns that are influencing the industry as well as what agencies should be discussing during strategic planning and board meetings. This training will provide a valuable overview of the current landscape and what to anticipate in CY2024, especially for those who were unable to attend a related conference. Continue reading
Face-to-face requirements, physician billing, and the aggregate cap self-reporting requirement are a few of the many daily reimbursement-related challenges hospices face. Learn to tackle those challenges with confidence. Expand your agency’s knowledge of palliative care reimbursement and the palliative benefit for patients in the VBID model through a comprehensive review, including specific physician billing codes, HIS transmission requirements, the increased penalty for noncompliance, and medical review denials. How PEPPER reports affect your hospice will also be covered. Continue reading
The public reporting of patient and family feedback through the CAHPS Hospice Survey by CMS created pressure to demonstrate patient/client satisfaction greater than the competition. Patient experience survey results empower agencies to evaluate progress toward improved quality from the patient or client’s perspective and enable them to outshine competitors. Join this jam-packed webinar to learn techniques and preferred practices that can be implemented quickly to improve scores and increase quality care. Continue reading
Are you stuck in the train volunteers – lose volunteers – train volunteers – lose volunteers cycle? Do your volunteers start out energized and then quickly lose interest? This webinar will present solutions to these problems. Excited and motivated volunteers are your organization’s best marketing resource. Learn how to train volunteers, keep them enthusiastic and inspired about their work, and create an extensive pool of accomplished volunteers. Continue reading
News
Florida Hospice and Palliative Care Association thanks our NEW Corporate Patron members as of May 2023! Thanks for supporting the mission of FHPCA and hospice programs in Florida! To learn more on how to become a Corporate Patron member click…
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12:00 PM - 2023 Hospice Billing Series
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12:00 PM - 2023 Hospice Clinical Manager Series
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Hospice care is designed to be wholistic and interdisciplinary. Most hospices employ nurses, social workers, and chaplains to meet regulatory requirements. But all too often, spiritual care is an afterthought. The chaplain’s role in the IDG is often peripheral, position requirements are not always well-defined, and there may be few organizational resources dedicated to the support and development of this discipline. Yet, the religious, spiritual, and existential aspects of the dying process are profoundly important. How can you assess whether your hospice program is serving the spiritual needs of its clients? What are the markers of a well-developed spiritual care department? Learn how to help patients and families achieve a peaceful end-of-life closure, while increasing patient and family satisfaction, assisting service recovery, engaging with community partners, and retaining your best employees.
The healthcare landscape is experiencing more competition for referrals through mergers and acquisitions, new start-ups, and reimbursement model changes. This webinar will provide the knowledge, insight, and approaches to help your agency establish and maintain a uniquely strong position in today’s market. Learn what true differentiators are and how best to detect, develop, and implement them. Maximize your organization’s resources and efforts to create a culture of growth, expand, and give the gift of hospice. Understand how to deliver greater value to your referral sources, become a sought-after provider, and increase your census. Buckle up to discover the benefits of innovation in supporting growth in this fast-paced webinar!
The 2023 Hospice Final Rule brought reimbursement changes that include an increase in rates. New and experienced hospice billers alike should periodically review eligibility requirements and reimbursement and election clarifications and updates. This session will examine eligibility verifications, the Election Statement and Addendum, and Notice of Election requirements under recent regulatory updates. It will walk through the Late Notice of Election and the exceptions process of appeal. Join us for this comprehensive review of every eligibility requirement, all aspects of Election Statement changes, and everything related to the Notice of Election.
Medicare billing regulations can be overwhelming – don’t get lost in the weeds! This three-part series presented by industry expert Melinda Gaboury provides a thorough understanding and step-by-step guide to hospice billing. New billing staff will learn to feel confident in their work and seasoned billers will benefit from the updates and refresher training. Part 1 will focus on Medicare eligibility requirements and the Notice of Election. Part 2 will cover all the details of Medicare claims processing, including billing necessities for patients enrolled in the Medicare Advantage Plan under the VBID model. Lastly, Part 3 will cover the face-to-face requirement, hospice cap, physician billing, palliative care reimbursement, and PEPPER reports. Hospice reimbursement is driven by excellent care, accurate documentation, and a revenue-cycle team that can bring it home.
The home health OASIS assessment tool is used for quality and reimbursement reporting. It is imperative for agencies to accurately respond to “functional impairment” questions to receive reimbursement that reflects the needs of the patient. This webinar will identify the “functional” OASIS questions, the intent of each question, and how to assess and choose the correct response. Learn how to identify the most common errors for each question and get tips on how to improve OASIS accuracy.
The ICD-10 code set is updated annually, with codes being added, deleted, and revised to make them more specific. This year there are 395 new diagnosis codes, 25 deletions, and 13 revisions that your organization needs to know. It is crucial for hospice and home health agencies to follow the new coding guidelines or risk reimbursement delays or possible rejections. Specific changes applicable to hospice and home health care agencies will be covered, as well as many new codes, including those for accidents and injuries, and updated instructions for U07.1 (COVID-19).
This webinar will be a step-by-step review of the Medicare billing process and provide examples of how hospice agencies have successfully dealt with recent changes. It will also provide a billing requirement overview for when the patient is enrolled in a Medicare Advantage Plan participating in the VBID Model.
This training series will identify, review, and discuss all key components necessary to successfully manage and direct a team within hospice. It consists of three jam-packed two-hour sessions that will serve as the “crib notes” of what all hospice leaders need to know to effectively manage an agency. In the first webinar, participants will gain a thorough understanding of the Hospice Conditions of Participation (CoPs), compliance necessities, eligibility, and documentation. The second webinar will review expectations, qualifications, competencies, running the IDT, human resources, difficult conversations, and oversight. Lastly, the third webinar will bring clarity and insight to what it means to run a hospice as a business. In a world of staffing shortages, surveys, and heavy regulation, it is critical that clinical managers know how to operate a top-notch agency and team to remain profitable and grow.
Face-to-face requirements, physician billing, and the aggregate cap self-reporting requirement are a few of the many daily reimbursement-related challenges hospices face. Learn to tackle those challenges with confidence. Expand your agency's knowledge of palliative care reimbursement and the palliative benefit for patients in the VBID model through a comprehensive review, including specific physician billing codes, HIS transmission requirements, the increased penalty for noncompliance, and medical review denials. How PEPPER reports affect your hospice will also be covered.
This webinar will focus on final rule updates for CY2024, critical compliance and reimbursement issues, and payment models that hospice agencies should consider utilizing. Learn the current trends and concerns that are influencing the industry as well as what agencies should be discussing during strategic planning and board meetings. This training will provide a valuable overview of the current landscape and what to anticipate in CY2024, especially for those who were unable to attend a related conference.
Are you stuck in the train volunteers – lose volunteers – train volunteers – lose volunteers cycle? Do your volunteers start out energized and then quickly lose interest? This webinar will present solutions to these problems. Excited and motivated volunteers are your organization’s best marketing resource. Learn how to train volunteers, keep them enthusiastic and inspired about their work, and create an extensive pool of accomplished volunteers.
