The Top 10 Misunderstood Regulations & Related Bad Processes

Date/Time: 08/20/2024, 12:00 pm

Provider: FHPCA

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This in-depth exploration of frequently misunderstood hospice regulations and related bad processes will explain how to navigate common pitfalls, focusing on critical areas such as care plan individualization, service delivery, and patient assessment.

Learn to overcome challenges related to staff training, care plan execution, improving patient care, and ensuring your hospice operates smoothly and compliantly.
  • Use effective strategies to individualize care plans tailored to each patient’s unique needs
  • Define key components of a comprehensive care plan and the roles of attending physicians
  • Explain the importance of thorough and timely patient assessments, including physical examinations and initial evaluations
  • Distinguish between different eligibility criteria and the variability in physicians’ assessments
  • Implement best practices for managing and training
  • Identify what is/isn’t required, and most importantly, what is best for patients and their families


Do you know the top 10 misunderstood hospice regulations? This webinar will enhance your understanding, ensure compliance, optimize your hospice operations, and improve the quality of care provided to your patients.
  1. Plan of Care and Contents: What is required and moving beyond cookie-cutter plans.
  2. Attending Physician: The importance of understanding CMS intentions and addressing low participation rates. Why is high participation a good thing?
  3. Patient and Family Assessment: Discover best practices for admissions and assessments, including the role of medical records, history, talking with patients and families, physical examinations, and admissions. Who can make a referral and/or request hospice services?
  4. Eligibility: Learn about enhancing admission nurses’ assessment skills, presentation of hospice eligibility to physicians, and the inherent pitfalls.
  5. Eligibility Variability: This section will address variability among hospice physicians. What should be done when you have deemed a patient not eligible, and another hospice immediately admits the patient and says they are eligible?
  6. Eligibility Education: There is a lack of education and training within hospices about what makes a patient legally eligible for hospice. Utilization of change of terminal diagnosis, discharge, and revocation will be covered.
  7. Information: What is really required for hospice informational consent, and election of benefits? How do families feel about the admission process? Why do most hospices give out too much information?
  8. Initial Assessment: Clarifying best practices and common misunderstandings.
  9. Comprehensive Assessment: Who does what, when, and by what deadlines. Explore how to improve thoroughness and accuracy.
  10. Survey Awareness: Best practices for CAHPS survey awareness, including misconceptions and how to increase participation.
Bonus: How to handle a transfer and how long you should wait on the other hospice.


  • Hospice


This informative session is designed for hospice administrators, clinical managers, nurses (admission and assessment), care coordinators, training and development personnel, quality assurance managers, compliance officers, and any other professionals involved in patient care planning and assessment.


  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

Presented By

Jen Kiehl Photo
Jen Kiehl


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