The Hospice Item Set (HIS) is being replaced by the HOPE tool starting October 1, 2025. This change will significantly impact how hospice teams assess and document patient needs—especially around pain and symptom management. Continue reading
HIS to HOPE – A Proactive Approach
Managing expectations is a process of helping people know how to be right and when to be satisfied. In hospice, home care, home health, and palliative care settings, patients and their families are often under tremendous stress. Since people may not be at their best, how can unrealistic expectations be managed in a respectful way?
For caregivers, the personal rewards of providing healthcare services are closely linked to the quality of relationships developed with clients and their families. How can you create a positive experience for every client, even when time is limited? Discover the key driver of client satisfaction and how to strategically focus on two things that almost every person wants. Attend this session to learn and appreciate how you make a difference, even in brief relationships. Continue reading
Hospice documentation must be very descriptive to support the terminal diagnosis and terminality throughout the hospice course of care. This requires nurses and hospice teams to look at patient improvement and decline from visit to visit. Some items require frequent documentation such as mid-arm circumference (MAC)/weight, wound characteristics, cognition, ADLs, and self-care.
This webinar will address the hospice specifics and focus areas that should be addressed in documentation to support terminality and hospice eligibility. It will review chronic versus terminal status, standardized tools, congruent documentation, key focus areas (per the LCD guidelines), and hospice eligibility. In addition, it will break down the challenged documentation areas and how to avoid those challenges. This will be a very focused webinar, excellent for nursing staff, leadership, QA personnel, and any new clinicians. Continue reading
Decisions that impact patient care shouldn’t be subjective. Just like providers follow evidence-based clinical guidelines, your triage team needs the right performance metrics to guide decision-making and improve outcomes.
Join us for a discussion on how to track the KPIs that matter most in home health and hospice triage. We’ll show you how to identify gaps in care before they affect your satisfaction or quality scores—and how to use your data to work smarter, not harder. Continue reading
News
Please join us May 29-30 for the 40th Annual Forum – Hospice Works: Sunshine State of Mind at the beautiful Signia by Hilton Orlando Bonnet Creek Hotel for networking and education. Get ready for innovative content and incredible speakers. Visit…
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12:00 PM - Triage KPIs to Track in 2025
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Decisions that impact patient care shouldn’t be subjective. Just like providers follow evidence-based clinical guidelines, your triage team needs the right performance metrics to guide decision-making and improve outcomes.
Join us for a discussion on how to track the KPIs that matter most in home health and hospice triage. We’ll show you how to identify gaps in care before they affect your satisfaction or quality scores—and how to use your data to work smarter, not harder.
