Protecting Patients at the End of Life: Why CON Still Matters

Posted on February 2, 2026

Our CEO, Paul A. Ledford, along with the CEO of the Association for Home & Hospice Care of North Carolina, Tim Rogers, joined Chris Comeaux on the TCN Talks Anatomy of Leadership podcast (Teleios Collaborative Network). They discussed protecting patients at end of life and why Certificate of Need (CON) is an important part of that.

Listen or watch today!

Part One Here

Part Two Here

Tags: FHPCA, FLorida Hospice and Palliative Care Association, Hospice Advocacy, Paul A Ledford

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Protecting Patients at the End of Life: Why CON Still Matters

Upcoming Events

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3:00 PM - The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations

3:00 PM - Hospice Nurses & Hospice Aides

3:00 PM - Volunteer Recruitment & Training

3:00 PM - Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI

12:00 PM - Cost-Saving Strategies for Home Health & Hospice in 2026

3:00 PM - Developing a Workplace Violence Program

3:00 PM - Lemons to Lemonade: Maintaining a Positive Attitude in Tough Situations

3:00 PM - The Motivated Sales Rep: Coaching with Clarity, Empathy & Impact

3:00 PM - Social Workers, MFTs, MHCs, Chaplains & Spiritual Caregivers

3:00 PM - Confronting Your Own Emotional Responses When Caring for the Seriously Ill

3:00 PM - Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation

3:00 PM - Developing, Updating & Implementing an Effective Hospice Plan of Care

3:00 PM - Artificial Intelligence (AI) Risks & Rules for Healthcare: Using ChatGPT Without Violating HIPAA, Patient Privacy, or the Law

The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations

02/03/2026

3:00 pm

Webinars

The word "hospice" is often difficult for patients and caregivers to hear after battling an extended illness or when an acute medical condition strikes. Each patient referred to hospice brings a unique experience that resulted in a terminal prognosis and at times referrals are made with minimal information shared about the hospice philosophy. This session will provide guidance and examples for hospice team members to utilize when meeting with patients and families for the first time. Tips on presenting and answering questions regarding the hospice election and addendum statements will be provided. Discussion will address frequent concerns and questions that patients and caregivers have and provide guidance that supports and guide patients as they navigate the final chapter of their lives.

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Hospice Nurses & Hospice Aides

02/04/2026

3:00 pm

Webinars

This focused session examines RN and aide roles, emphasizing hospice aide supervision, clear written instructions, and congruent interdisciplinary documentation so teams avoid top survey deficiencies and reduce financial risk while strengthening day-to-day clinical practice.

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Volunteer Recruitment & Training

02/05/2026

3:00 pm

Webinars

Learn how to recruit the right people and create training that excites, educates, and prepares them to succeed. Turn your onboarding into a powerful tool that sets your volunteers up for long-term engagement and fulfillment.

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Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI

02/10/2026

3:00 pm

Webinars

This session takes a deep dive into what data really matters, how to collect and track it without overburdening staff, and how to translate raw numbers into clear insights that guide decisions, elevate care, and support a thriving hospice culture.

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Cost-Saving Strategies for Home Health & Hospice in 2026

02/11/2026

12:00 pm

Webinars

Agencies are balancing rising call volumes, staffing pressures, and growing expectations for timely, patient-centered support across daytime and after-hours operations. In this session, we'll review the key cost pressures facing Home Health and Hospice in 2026, from year-over-year funding cuts to escalating labor costs and break down practical strategies organizations can use to manage demand more efficiently.

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Developing a Workplace Violence Program

02/11/2026

3:00 pm

Webinars

Healthcare workers experience workplace violence injuries at rates five times higher than other occupations, with nearly half of all nonfatal workplace violence injuries occurring in this sector. Join this insightful session to learn how to meet evolving requirements with a proactive, structured approach that safeguards your teams and promotes a safer care environment.

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Lemons to Lemonade: Maintaining a Positive Attitude in Tough Situations

02/12/2026

3:00 pm

Webinars

When tension rises, calm becomes your greatest strength. This energizing session shows how subtle shifts in tone, timing, and mindset can transform challenging moments into meaningful connections. Learn practical strategies to stay steady, protect your well-being, and respond in ways that bring out the best in both yourself and others.

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The Motivated Sales Rep: Coaching with Clarity, Empathy & Impact

02/17/2026

3:00 pm

Webinars

In today’s challenging sales landscape, leaders need the ability to truly understand and inspire their teams more than ever. This practical webinar will reveal a clear framework for coaching sales reps with clarity, empathy, and impact. With a focus on mindset, communication, and practical action steps, this dynamic session will empower sales leaders to unlock stronger performance, build trust, and lead a motivated, high impact team.

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Social Workers, MFTs, MHCs, Chaplains & Spiritual Caregivers

02/18/2026

3:00 pm

Webinars

Unlock the vital role of social workers, counselors, spiritual caregivers, and chaplains in Medicare hospice compliance. In this targeted session, masterful speaker Kathy Ahearn will explore how these key team members can strengthen quality reporting, ensure regulatory adherence within the interdisciplinary team, and elevate patient care through strategic visits and timely plan of care updates.

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Confronting Your Own Emotional Responses When Caring for the Seriously Ill

02/19/2026

3:00 pm

Webinars

Emotional responses are a natural, invaluable part of palliative and hospice care, offering deep insights that shape how you connect with patients, make decisions, and deliver compassionate interventions. In a field where connection is everything, mastering the dynamics between your feelings and care delivery is critical. This is a great course for every member of the hospice team to learn how to navigate the challenges of this deeply relational work with confidence and clarity.

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Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation

02/24/2026

3:00 pm

Webinars

Transform your hospice QAPI from a data obligation into a true performance engine. In this fast-paced session, you’ll learn how to move beyond spreadsheets and reports to pinpoint priority issues in real time, uncover the real “why” with practical root cause tools, and build PI plans your team can actually execute. Elevate your QAPI program and transform data into lasting impact — one improvement at a time.

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Developing, Updating & Implementing an Effective Hospice Plan of Care

02/25/2026

3:00 pm

Webinars

An effective plan of care guides hospice care delivery and meets regulatory requirements. The interdisciplinary group establishes the plan, incorporating input from the patient, family, attending physician, and team members to ensure comprehensive, measurable outcomes. Join this in-depth session for guidance on developing and updating an individualized hospice plan of care that will address evolving patient and caregiver needs.

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Artificial Intelligence (AI) Risks & Rules for Healthcare: Using ChatGPT Without Violating HIPAA, Patient Privacy, or the Law

02/26/2026

3:00 pm

Webinars

AI can make your hospice or home care business soar — or sink it fast. Used wisely, ChatGPT can boost efficiency, streamline communications, and ease administrative burdens. Used carelessly, it can trigger HIPAA violations, privacy breaches, and serious reputational damage. Learn how to harness AI’s power safely and responsibly without putting your patients, your staff, or your organization at risk.

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Events on 02/03/2026

The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations

3 Feb 26

Events on 02/04/2026

Hospice Nurses & Hospice Aides

4 Feb 26

Events on 02/05/2026

Volunteer Recruitment & Training

5 Feb 26

Events on 02/10/2026

Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI