• About Us
      • Executive Committee
      • Media Center
    • Membership
      • Affiliate Membership
      • Provider Membership
      • Jobs
    • Hospice & Palliative Care
      • Florida Pediatric Palliative and Hospice Care Resources
    • Education
      • Subscribe to Education List
      • Upcoming Events
      • Forum: Annual Conference
    • Support
      • Hospice Specialty License Plate
      • Make a Donation
      • Volunteer
      • Hospice-Veteran Partnership Pins
    • Donate
    • Contact
Florida Hospice & Palliative Care Association

Florida Hospice & Palliative Care Association

About Hospice and Palliative Care

  • Member Login
  • About Us
    • Executive Committee
    • Media Center
  • Membership
    • Affiliate Membership
    • Provider Membership
    • Jobs
  • Hospice & Palliative Care
    • Florida Pediatric Palliative and Hospice Care Resources
  • Education
    • Subscribe to Education List
    • Upcoming Events
    • Forum: Annual Conference
  • Support
    • Hospice Specialty License Plate
    • Make a Donation
    • Volunteer
    • Hospice-Veteran Partnership Pins
  • Donate
  • Contact
Menu
Member Login Menu

Clinical Webinars

HIS to HOPE – A Proactive Approach

05/21/2025, 12:00 pm - 12:45 pm
Provider: CareXM

Managing Patient & Family Expectations

05/22/2025, 3:00 pm
Provider: FHPCA

Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines

05/27/2025, 3:00 pm
Provider: FHPCA

Triage KPIs to Track in 2025

06/12/2025, 12:00 pm - 12:45 pm
Provider: CareXM

News

FHPCA 2025 Annual Forum Hospice Works: Sunshine State of Mind

Please join us May 29-30 for the 40th Annual Forum – Hospice Works: Sunshine State of Mind

Please join us May 29-30 for the 40th Annual Forum – Hospice Works: Sunshine State of Mind at the beautiful Signia by Hilton Orlando Bonnet Creek Hotel for networking and education. Get ready for innovative content and incredible speakers. Visit…

Continue Reading

Upcoming Events

Today
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
27
28
29
30
3:00 PM - A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
1
2
3
4
5
3:00 PM - Best Practices for Responding to an ADR
6
7
8
3:00 PM - Navigating Difficult Conversations with Confidence & Compassion
9
10
11
12
13
14
3:00 PM - Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
15
3:00 PM - Top Hospice Medical Review Denials & How to Avoid Them
16
17
18
19
20
21
12:00 PM - HIS to HOPE – A Proactive Approach
22
3:00 PM - Managing Patient & Family Expectations
23
24
25
26
27
3:00 PM - Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines
28
29
12:00 AM - FHPCA's 40th Annual Forum: Sunshine State of Mind
30
31
A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
04/30/2025    
3:00 pm
  • Webinars
In the hospice industry, the census is often seen as the most critical measure of success. However, focusing solely on the census can be misleading and damaging. This webinar will conceptualize a balanced hospice dashboard, a tool designed to help managers and leaders track the execution of goal-enhancing activities using a full range of metrics. You’ll learn why “balance” is essential and how it can help your organization achieve equilibrium among financial outcomes, clinical operations and quality, patient and family satisfaction, team engagement, and referral relationships. You will also receive insight into uncovering root causes, identifying trends, and creating a culture of accountability and visibility.
More Info
Best Practices for Responding to an ADR
Best Practices for Responding to an ADR
05/05/2025    
3:00 pm
  • Webinars
With increased hospice oversight and medical audit reviews, ADRs may catch providers struggling with how to effectively submit documentation for optimal results. This presentation will be a "how-to" guide to understanding ADRs and how to submit one as requested.
More Info
Navigating Difficult Conversations with Confidence & Compassion
Navigating Difficult Conversations with Confidence & Compassion
05/08/2025    
3:00 pm
  • Webinars
They are also challenging, taxing, unnerving, and anxiety inducing! But what if you could morph those awkward conversations into “uncertainty” rather than “struggle”? What if you could reroute people’s hesitancy to give feedback and overcome their stumbling blocks? Whether you're coaching a team member, addressing performance concerns, or delivering constructive feedback, this presentation will be invaluable.
More Info
Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
05/14/2025    
3:00 pm
  • Webinars
Failure to safeguard PHI, privacy, and business records could trigger regulatory audits, lawsuits, disgruntled patients, and decreased revenues. You must act now to manage videoconferencing and meeting platforms with strategic e-policies and procedures. Microsoft Teams, Zoom, Slack, and other e-collaboration platforms escalate records risks. When it comes to risks, records, and rules, e-collaboration tools are no different from email and social media. Attend this program to learn how to create and implement best practices-based policies and procedures to manage records, content, and use on Microsoft Teams, Zoom, Slack, and other e-collaboration tools. As a bonus, participants will receive a three-part white paper designed to help implement an e-collaboration policy program to minimize risks, manage use, and maximize compliance.
More Info
Top Hospice Medical Review Denials & How to Avoid Them
Top Hospice Medical Review Denials & How to Avoid Them
05/15/2025    
3:00 pm
  • Webinars
This program will explore the top five denial reasons, how to react to an audit, and your appeal rights. Take your documentation from good to great and avoid those pesky, time-consuming denials.
More Info
HIS to HOPE – A Proactive Approach
HIS to HOPE – A Proactive Approach
05/21/2025    
12:00 pm - 12:45 pm
  • Webinars
The Hospice Item Set (HIS) is being replaced by the HOPE tool starting October 1, 2025. This change will significantly impact how hospice teams assess and document patient needs—especially around pain and symptom management.
More Info
Managing Patient & Family Expectations
Managing Patient & Family Expectations
05/22/2025    
3:00 pm
  • Webinars
Managing expectations is a process of helping people know how to be right and when to be satisfied. In hospice, home care, home health, and palliative care settings, patients and their families are often under tremendous stress. Since people may not be at their best, how can unrealistic expectations be managed in a respectful way? For caregivers, the personal rewards of providing healthcare services are closely linked to the quality of relationships developed with clients and their families. How can you create a positive experience for every client, even when time is limited? Discover the key driver of client satisfaction and how to strategically focus on two things that almost every person wants. Attend this session to learn and appreciate how you make a difference, even in brief relationships.
More Info
Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines
Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines
05/27/2025    
3:00 pm
  • Webinars
Hospice documentation must be very descriptive to support the terminal diagnosis and terminality throughout the hospice course of care. This requires nurses and hospice teams to look at patient improvement and decline from visit to visit. Some items require frequent documentation such as mid-arm circumference (MAC)/weight, wound characteristics, cognition, ADLs, and self-care. This webinar will address the hospice specifics and focus areas that should be addressed in documentation to support terminality and hospice eligibility. It will review chronic versus terminal status, standardized tools, congruent documentation, key focus areas (per the LCD guidelines), and hospice eligibility. In addition, it will break down the challenged documentation areas and how to avoid those challenges. This will be a very focused webinar, excellent for nursing staff, leadership, QA personnel, and any new clinicians.
More Info
FHPCA's 40th Annual Forum: Sunshine State of Mind
FHPCA's 40th Annual Forum: Sunshine State of Mind
05/29/2025 - 05/30/2025    
All Day
Signia by Hilton Orlando Bonnet Creek
  • Conferences
Why Choose the FHPCA 2025 Annual Forum? Lower Registration Fees: Our registration is more affordable than other similar events including national programs, giving you the best value for your investment! Location: Orlando is centrally located for anyone in the state or a quick flight for those outside of Florida. Save on travel costs and enjoy a $219 a night room rate.  Exceptional Experience: Enjoy national caliber speakers, engaging sessions, and valuable networking opportunities—all at a fraction of the cost.  2025 Budget: Make sure to add this event to your 2025 Budget! We look forward to seeing you there!  Get ready for innovative content and incredible speakers that we are eager to share with you! Register yourself and your teams and remember this year is for the non-clinical professionals focusing on topics that keep hospice working: Leadership Information Technology Quality Compliance Human Resources Health Information Management Finance Marketing & Communications Fund Development
More Info
Events on 04/30/2025
A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
30 Apr 25
Events on 05/05/2025
Best Practices for Responding to an ADR
Best Practices for Responding to an ADR
5 May 25
Events on 05/08/2025
Navigating Difficult Conversations with Confidence & Compassion
Navigating Difficult Conversations with Confidence & Compassion
8 May 25
Events on 05/14/2025
Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
14 May 25
Events on 05/15/2025
Top Hospice Medical Review Denials & How to Avoid Them
Top Hospice Medical Review Denials & How to Avoid Them
15 May 25
Events on 05/21/2025
HIS to HOPE – A Proactive Approach
HIS to HOPE – A Proactive Approach
21 May 25
Events on 05/22/2025
Managing Patient & Family Expectations
Managing Patient & Family Expectations
22 May 25
Events on 05/27/2025
Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines
Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines
27 May 25
Events on 05/29/2025
FHPCA's 40th Annual Forum: Sunshine State of Mind
FHPCA's 40th Annual Forum: Sunshine State of Mind
29 May 25
Orlando
Let Hospice Help
  • Home
  • About Palliative Care
  • About Hospice
  • Resources
  • FAQs
  • Member Login

©2021 Florida Hospice & Palliative Care Association. All rights reserved unless otherwise noted.