Signia by Hilton Orlando Bonnet Creek
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14100 Bonnet Creek Resort Lane
Orlando
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FHPCA will host a free webinar on building a winning awards application, led by FHPCA President & CEO Paul Ledford. With more than 30 years of experience serving on awards committees, Paul brings deep insight into what makes an entry…
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3:00 PM - If It Wasn't Documented, It Wasn't Done!
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3:00 PM - Top 5 Hospice Medical Review Denials
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Peer-facilitated healthcare debriefings provide time to discuss the impact of the work, normalize reactions, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping, and provide practical steps to design, implement, and evaluate a debriefing program that addresses resistance, secures leadership support, and promotes equity of practice in any setting.
Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas, teach risk identification, and show how to integrate findings into performance improvement plans that shield agencies from oversight challenges.
Each patient’s full story, from election through discharge, should be clearly understood through perusal of your documentation. Join this focused presentation to review essential regulatory requirements, learn how to document in a way that supports hospice eligibility, and examine common problems such as omissions and inaccuracies that weaken the clinical record.
The Axxess Growth, Innovation, and Leadership Experience (AGILE) is an event that brings together leaders in the care at home industry to collaborate on new ways to think about and address challenges the industry faces. More than a traditional user conference, AGILE convenes the brightest thought leaders, policymakers, technology innovators, and care teams to envision a shared future of healthcare at home.
Advance your volunteer program by transforming dedicated helpers into capable leaders.
This session will explore proven strategies to identify, recruit, and develop volunteers for leadership roles that strengthen your organization. Learn how to engage skilled community members who are ready to contribute in meaningful ways whether coordinating events, managing outreach, or leading teams. Elevate your volunteer program and build a stronger, more sustainable organization.
Most hospices were developed by skilled clinicians and compassionate operators who excelled in care delivery and compliance — but few had training in sales or strategic growth. Join Kurt Kazanowski for a demonstration of proven structures, cutting-edge strategies, and practical tools to expand your reach and serve more individuals in need. This is not the hospice model of the past, it is a vision for sustainable growth, greater impact, and stronger community presence.
The Hospice and Palliative Nurses Association (HPNA) is proud to host a magical educational conference for nurses in the hospice and palliative care field. This conference offers a unique opportunity for attendees to deepen their clinical knowledge, enhance their caregiving skills, and connect with individuals who share a passion for compassionate, person-centered care.
This webinar will present practical strategies to organize QAPI work so records and activities move from scattered files to a clear, actionable system. Learn how to track and trend key data, highlight underperforming areas, and document performance improvement efforts in real time. Participants will leave with tools that streamline documentation and strengthen survey readiness.
Hospice providers face increased scrutiny during medical review, with documentation-related denials among the most common and costly outcomes. This webinar will examine the top five hospice medical review denials and provide practical guidance to help teams strengthen eligibility documentation and reduce risk. Participants will learn strategies to improve documentation to ensure compliance with Medicare payment requirements. Whether you are part of clinical leadership, compliance, or provider certification, this session will equip you with the knowledge and insight to prevent avoidable denials and protect reimbursement.
FHPCA will host a free webinar on building a winning awards application, led by FHPCA President & CEO Paul Ledford. With more than 30 years of experience serving on awards committees, Paul brings deep insight into what makes an entry stand out and the common pitfalls that can take even strong submissions out of the running. He will share practical tips, review frequent mistakes, and discuss strategies for strengthening applications in highly competitive award programs. Paul is also interviewing other association executives who oversee excellence awards in their respective sectors, adding broader perspective to the conversation. In addition, we’ll cover the steps FHPCA’s Awards Subcommittee takes to reduce judging bias and ensure a fair evaluation process. A Q&A session will follow the presentation.
