Florida Hospice & Palliative Care Association

It is possible to manage digital communication and mitigate the increased risk that accompanies the increased use of AI, social media, and e-collaboration tools in the workplace. Join expert Nancy Flynn to learn how to implement clear electronic communication policies, define content rules that ban harassment and discrimination, and use formal guidelines to prevent posts, messages, and media that can trigger lawsuits or serve as damaging evidence.

• E-policies to ban the creating, posting, transmitting, or accessing of content that could trigger lawsuits, serve as evidence, or otherwise create costly problems
• Content rules outlawing harassment, discrimination, and incivility of any kind
• When it comes to business records, the content is what counts

The adoption of AI, social media, and e-collaboration tools has ramped up electronic risks, including discrimination, harassment, and hostile work environment claims. No longer restricted to inappropriate email and unmanaged web surfing, employees (accidentally and intentionally) share unlawful, impolite, and unprofessional content that defames patients, maligns managers, bullies colleagues, exposes secrets, and violates HIPAA. Whether on business or personal accounts, the results can be disastrous.

When it comes to managing electronic risks, best practices call for the implementation of electronic policies, complete with content rules banning harassment, discrimination, and incivility. According to the EEOC, employees in workplaces without such policies suffer the highest levels of harassment. Attend this webinar to learn how to use formal guidelines to outlaw the creating, posting, transmitting, or accessing of content — text, photos, videos, art — that could trigger lawsuits, serve as smoking-gun evidence in litigation, or otherwise create costly problems for your organization.

• HR
• Legal
• Compliance
• Marketing
• Records
• IT
• Managers and administrators
• Anyone who writes on behalf of the organization