Creating New & Innovative Services with Volunteers
Date/Time: 01/08/2026, 3:00 pm
Provider: FHPCA
Map Unavailable
Say goodbye to boring job titles like “patient care volunteer” or “office volunteer”!
Learn how to design exciting volunteer opportunities that energize your team and make a real impact on patient and family care. Discover a proven 7-step process to create programs that attract top volunteers and keep them engaged everywhere you look.
KEY WEBINAR TAKEAWAYS
- Site applicable Medicare regulations
- How program expansion can help you get beyond the 5% requirement
- The importance of conducting a needs assessment
- Adding volunteer programs contributes to better overall patient care
- Which programs can contribute directly to marketing and increased admissions
- How to apply the included sample materials to your own new program development
BONUS MATERIALS
- Volunteer program assessment exercise
- Step-by-step guide for creating new programs and services
- Sample needs assessment format
- Sample program policies, procedures, and position descriptions
- Guidelines for program evaluation
- Handout with additional lecture notes
- Links for additional learning opportunities
WEBINAR DETAILS
The best way to attract and keep volunteers is to make your program look better than all the others right from the start! A great way to do this is by having many ways volunteers can participate and by utilizing attractive job titles. The goal is to have volunteers everywhere we look. In this webinar we will focus exclusively on the many different ways we can utilize volunteers in all areas of care and service. We will look closely at the 7-step process you will want to utilize to develop new programs and then explore the long list of programming options from which to choose.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
- Hospice volunteer managers
- Members of the senior leadership team who have a role in volunteer program oversight
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
