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Florida Hospice & Palliative Care Association

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Hospice and Palliative Care Florida is a National Leader Among the States Looked to for Best Practices in Compassionate Care

Florida is a National Leader Among the States Looked to for Best Practices in Compassionate Care

Florida is a National Leader Among the States Looked to for Best Practices in Compassionate Care: Florida’s aging population is driving sustained demand for cost-effective, patient-centered care across the continuum. Continue reading →

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Upcoming Events

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3:00 PM - A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business

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3:00 PM - Best Practices for Responding to an ADR

3:00 PM - Denial: Misdiagnosed & Misunderstood

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3:00 PM - Navigating Difficult Conversations with Confidence & Compassion

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3:00 PM - Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

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3:00 PM - Top Hospice Medical Review Denials & How to Avoid Them

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12:00 PM - HIS to HOPE – A Proactive Approach

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3:00 PM - Managing Patient & Family Expectations

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3:00 PM - Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines

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12:00 AM - FHPCA's 40th Annual Forum: Sunshine State of Mind

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A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business

A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business

04/30/2025

3:00 pm

Webinars

In the hospice industry, the census is often seen as the most critical measure of success. However, focusing solely on the census can be misleading and damaging. This webinar will conceptualize a balanced hospice dashboard, a tool designed to help managers and leaders track the execution of goal-enhancing activities using a full range of metrics. You’ll learn why “balance” is essential and how it can help your organization achieve equilibrium among financial outcomes, clinical operations and quality, patient and family satisfaction, team engagement, and referral relationships. You will also receive insight into uncovering root causes, identifying trends, and creating a culture of accountability and visibility.

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Best Practices for Responding to an ADR

Best Practices for Responding to an ADR

05/05/2025

3:00 pm

Webinars

With increased hospice oversight and medical audit reviews, ADRs may catch providers struggling with how to effectively submit documentation for optimal results. This presentation will be a "how-to" guide to understanding ADRs and how to submit one as requested.

More Info

Denial: Misdiagnosed & Misunderstood

Denial: Misdiagnosed & Misunderstood

05/05/2025

3:00 pm

Webinars

For a concept so often discussed, most people actually know very little about it. Denial is likely misdiagnosed much of the time, or at least, it’s only partially correct. In addition, many are unaware of how best to respond when actual denial is present. Quick hint: a person’s coping method should never be taken away without skillfully working with them to adopt an alternative strategy. This webinar will explore several “stage or level” models for denial and present and address common behaviors that actually aren’t denial at all. The bulk of the webinar will be spent on discussing skillful ways to intervene.

More Info

Navigating Difficult Conversations with Confidence & Compassion

Navigating Difficult Conversations with Confidence & Compassion

05/08/2025

3:00 pm

Webinars

They are also challenging, taxing, unnerving, and anxiety inducing! But what if you could morph those awkward conversations into “uncertainty” rather than “struggle”? What if you could reroute people’s hesitancy to give feedback and overcome their stumbling blocks? Whether you're coaching a team member, addressing performance concerns, or delivering constructive feedback, this presentation will be invaluable.

More Info

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

05/14/2025

3:00 pm

Webinars

Failure to safeguard PHI, privacy, and business records could trigger regulatory audits, lawsuits, disgruntled patients, and decreased revenues. You must act now to manage videoconferencing and meeting platforms with strategic e-policies and procedures. Microsoft Teams, Zoom, Slack, and other e-collaboration platforms escalate records risks. When it comes to risks, records, and rules, e-collaboration tools are no different from email and social media. Attend this program to learn how to create and implement best practices-based policies and procedures to manage records, content, and use on Microsoft Teams, Zoom, Slack, and other e-collaboration tools. As a bonus, participants will receive a three-part white paper designed to help implement an e-collaboration policy program to minimize risks, manage use, and maximize compliance.

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Top Hospice Medical Review Denials & How to Avoid Them

Top Hospice Medical Review Denials & How to Avoid Them

05/15/2025

3:00 pm

Webinars

This program will explore the top five denial reasons, how to react to an audit, and your appeal rights. Take your documentation from good to great and avoid those pesky, time-consuming denials.

More Info

HIS to HOPE – A Proactive Approach

HIS to HOPE – A Proactive Approach

05/21/2025

12:00 pm - 12:45 pm

Webinars

The Hospice Item Set (HIS) is being replaced by the HOPE tool starting October 1, 2025. This change will significantly impact how hospice teams assess and document patient needs—especially around pain and symptom management.

More Info

Managing Patient & Family Expectations

Managing Patient & Family Expectations

05/22/2025

3:00 pm

Webinars

Managing expectations is a process of helping people know how to be right and when to be satisfied. In hospice, home care, home health, and palliative care settings, patients and their families are often under tremendous stress. Since people may not be at their best, how can unrealistic expectations be managed in a respectful way? For caregivers, the personal rewards of providing healthcare services are closely linked to the quality of relationships developed with clients and their families. How can you create a positive experience for every client, even when time is limited? Discover the key driver of client satisfaction and how to strategically focus on two things that almost every person wants. Attend this session to learn and appreciate how you make a difference, even in brief relationships.

More Info

Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines

Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines

05/27/2025

3:00 pm

Webinars

Hospice documentation must be very descriptive to support the terminal diagnosis and terminality throughout the hospice course of care. This requires nurses and hospice teams to look at patient improvement and decline from visit to visit. Some items require frequent documentation such as mid-arm circumference (MAC)/weight, wound characteristics, cognition, ADLs, and self-care. This webinar will address the hospice specifics and focus areas that should be addressed in documentation to support terminality and hospice eligibility. It will review chronic versus terminal status, standardized tools, congruent documentation, key focus areas (per the LCD guidelines), and hospice eligibility. In addition, it will break down the challenged documentation areas and how to avoid those challenges. This will be a very focused webinar, excellent for nursing staff, leadership, QA personnel, and any new clinicians.

More Info

FHPCA's 40th Annual Forum: Sunshine State of Mind

05/29/2025 - 05/30/2025

All Day

Signia by Hilton Orlando Bonnet Creek

Conferences

Why Choose the FHPCA 2025 Annual Forum? Lower Registration Fees: Our registration is more affordable than other similar events including national programs, giving you the best value for your investment! Location: Orlando is centrally located for anyone in the state or a quick flight for those outside of Florida. Save on travel costs and enjoy a $219 a night room rate. Exceptional Experience: Enjoy national caliber speakers, engaging sessions, and valuable networking opportunities—all at a fraction of the cost. 2025 Budget: Make sure to add this event to your 2025 Budget! We look forward to seeing you there! Get ready for innovative content and incredible speakers that we are eager to share with you! Register yourself and your teams and remember this year is for the non-clinical professionals focusing on topics that keep hospice working: Leadership Information Technology Quality Compliance Human Resources Health Information Management Finance Marketing & Communications Fund Development

More Info

Events on 04/30/2025

A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business

A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business

30 Apr 25

Events on 05/05/2025

Best Practices for Responding to an ADR

Best Practices for Responding to an ADR

5 May 25

Denial: Misdiagnosed & Misunderstood

Denial: Misdiagnosed & Misunderstood

5 May 25

Events on 05/08/2025

Navigating Difficult Conversations with Confidence & Compassion

Navigating Difficult Conversations with Confidence & Compassion

8 May 25

Events on 05/14/2025

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

14 May 25

Events on 05/15/2025

Top Hospice Medical Review Denials & How to Avoid Them

Top Hospice Medical Review Denials & How to Avoid Them

15 May 25

Events on 05/21/2025

HIS to HOPE – A Proactive Approach

HIS to HOPE – A Proactive Approach

21 May 25

Events on 05/22/2025

Managing Patient & Family Expectations

Managing Patient & Family Expectations

22 May 25

Events on 05/27/2025

Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines

Supporting Terminality: Meeting Medicare's Hospice Eligibility Guidelines

27 May 25

Events on 05/29/2025

FHPCA's 40th Annual Forum: Sunshine State of Mind

29 May 25

Orlando

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