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Our CEO, Paul A. Ledford, along with the CEO of the Association for Home & Hospice Care of North Carolina, Tim Rogers, joined Chris Comeaux on the TCN Talks Anatomy of Leadership podcast (Teleios Collaborative Network). They discussed protecting patients…
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3:00 PM - If It Wasn't Documented, It Wasn't Done!
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Peer-facilitated healthcare debriefings provide time to discuss the impact of the work, normalize reactions, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping, and provide practical steps to design, implement, and evaluate a debriefing program that addresses resistance, secures leadership support, and promotes equity of practice in any setting.
Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas, teach risk identification, and show how to integrate findings into performance improvement plans that shield agencies from oversight challenges.
Each patient’s full story, from election through discharge, should be clearly understood through perusal of your documentation. Join this focused presentation to review essential regulatory requirements, learn how to document in a way that supports hospice eligibility, and examine common problems such as omissions and inaccuracies that weaken the clinical record.


