Hospices as Providers of Community-Based Palliative Care: Planning Your Service Strategically

Posted on September 12, 2017

Date/Time: 09/12/2017, 1:00 pm - 2:00 pm

Provider: NHPCO & CAPC

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Tue, Sep 12, 2017 1:00 PM – 2:00 PM EDT

Featured Presenters: Lynn Hill Spragens, MBA Liz Fowler, MPH Judi Lund-Person, MPH, CHC Webinar Description: Hospices are increasingly offering palliative care programs as part of their commitment to address the needs of seriously ill patients in the community. However, a host of questions often arise about how to structure a new palliative care service. How can hospices determine organizational objectives and priorities for the palliative care program?

This webinar, co-hosted by the Center to Advance Palliative Care and the National Hospice and Palliative Care Organization, introduces foundational principles and common business concerns related to hospices offering and operating palliative care programs. Presenters will provide an overview of the options available to hospices when creating complementary service lines. Key considerations that every hospice should visit or revisit when considering, starting, or expanding a non-hospice palliative care service will be discussed, such as business strategy, and legal and regulatory issues.

Join a panel of speakers as they discuss what hospices should consider when operating a community-based palliative care program, and get your questions answered!

Who Should Join: Hospices that are considering, starting, or expanding a non-hospice palliative care service

Webinar Details:

• Continuing education credits are not offered for this webinar

• Any questions? Contact Robin Fail at robin.fail@nullmssm.edu

News

Corporate Patron Member Spotlight

Florida Hospice and Palliative Care Association thanks our NEW Corporate Patron members as of May 2023! Thanks for supporting the mission of FHPCA and hospice programs in Florida! To learn more on how to become a Corporate Patron member click…

Upcoming Events

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12:00 PM - Mock Surveys & Continued Readiness Part 1 for Home Health & Hospice

12:00 PM - Critical Skills for Volunteers: Boundaries, Suicide Intervention, Grief & Loss

12:00 PM - Looking Under the Hood: Fine Tuning Your Operating Model

12:00 PM - Compliance for the Hospice Bereavement Team

12:00 PM - Record Retention Rules for Hospice & Home Care Providers

12:00 PM - How to Operate a Hospice Inpatient Unit & Remain Financially Sound

12:00 PM - Hospice by the Numbers: Public Reporting & the Pursuit of Quality

12:00 PM - Mock Surveys & Continued Readiness Part 2 for Home Health & Hospice

12:00 PM - Beyond Hearing: How Active Listening Drives Success (Complimentary)

12:00 PM - How to Effectively Audit Hospice Documentation

12:00 PM - Hospice Medical Review in a Medicare-Certified World

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04/09/2024

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Your operating model is a three-legged stool: providing care, business development (patient acquisition), and financial performance. Each leg is comprised of many systems and procedures. How well these systems and procedures function drives performance throughout the organization. With this webinar, you’ll learn the essential elements of each leg. More importantly, you’ll be able to identify the means and methods to improve the systems and procedures that support these critical elements. You’ll walk away with practical approaches to strengthen your operating model, serve more people, and grow.

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Part 5 of this five-part compliance series will review the CoP requirement for bereavement counseling as a core hospice service. It will cover key regulations for bereavement care and provide recommendations for best and preferred practices and program structure. Who is qualified to provide these services? Who will receive these services? Setting up a bereavement plan of care as well as how to implement and measure your bereavement program for effectiveness will be addressed. Bereavement care is not just something a hospice agency implements upon death. It requires ongoing assessments, and many agencies fall short. This webinar will identify all areas where bereavement risk can be identified, discussed, and addressed.

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Record Retention Rules for Hospice & Home Care Providers

04/11/2024

12:00 pm

Webinars

Mismanaged, misplaced, or missing medical and business records are more than a nuisance. They are a liability. You are required to preserve, protect, produce, and purge records, including PHI, EPHI, personally identifiable information (PII), and other business-critical information in compliance with HIPAA, federal legislation, state data breach notification laws, and e-discovery guidelines. Best practices call for strategic records management programs, complete with comprehensive records retention policy and procedures. Failure to safeguard PHI and EPHI could lead to HIPAA investigations, financial penalties, and disgruntled patients. Mismanagement of business records, including PII and electronically stored information (ESI), could trigger costly lawsuits, damaged reputations, and decreased revenues. Attend this program to learn best practices-based strategies for effective records management. You’ll leave with a package of valuable tools, including a sample records retention policy, record retention guidelines, and an informative whitepaper to help your organization manage records, minimize risks, and maximize compliance.

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04/16/2024

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04/24/2024

12:00 pm

Webinars

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04/25/2024

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05/01/2024

12:00 pm

Webinars

Hospice documentation should paint a very clear picture of a patient’s eligibility from admission through discharge. Many agencies are surprised to learn their poor documentation does not support eligibility when suddenly tasked with an “additional documentation review” and recoupment of Medicare dollars. This presentation will explain how to effectively audit hospice documentation, review the highest-ranking focus areas, and address what should appear on every hospice documentation audit tool. From technical requirements to clinical requirements, this presentation will take you through an effective hospice documentation audit step-by-step. It will also describe how to identify areas of risk so they can be incorporated into performance improvement.

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12:00 pm

Webinars

While billing the Medicare benefit and getting paid is relatively easy, there is always a risk of review and denial. Webinar participants will learn to define and outline the response to any level of medical review, including TPE, UPIC, RA, SMRC, and OIG audits. This session will also cover the data analysis agencies need to review to ensure their medical review risk is limited. Don’t be caught in the position of believing that everything is okay. This session will also cover the new Special Focus Program (SFP) for poor performers. Attendees will learn how to ensure their documentation is accurate and will be able to successfully endure medical review of their charts.

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Events on 04/03/2024

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