Nearly one in four organizations now use artificial intelligence to support HR functions. But if not properly controlled, tools like ChatGPT can quickly create compliance risks. AI-driven hiring and evaluation systems may unintentionally discriminate on the basis of race, disability, age, or gender — prompting increased EEOC and DOJ enforcement of civil rights and anti-discrimination laws. New automated employment decision tools (AEDT) laws being implemented in certain jurisdictions further protect job applicants and employees from AI-related bias. This in-depth presentation will examine the AI risks, rules, and recordkeeping requirements facing hospice and home care HR teams. Continue reading
ChatGPT Risks & Rules for Healthcare HR Pros: Using AI Without Triggering Discrimination Claims
The hospice medical director, physician IDG members, hospice physicians, physician designees, and NPs/PAs are all critical members of the team responsible for certifying and managing hospice patients. This session will review regulations, clinical and technical requirements, and proper documentation to ensure Medicare hospice eligibility. Attendees will receive practical examples of certifications, re-certifications, physician narratives, and face-to-face encounters, providing actionable guidance to maintain compliance and support high-quality patient care. Continue reading
Since October 1, 2025, hospice providers have been required to perform and submit HOPE assessments via iQIES. This session will delve into the importance of accurate HOPE data collection and timely submission as well as obstacles encountered by providers. We’ll discuss the role of the HOPE Tool and its impact on HQRP, and provide tips and processes to ensure HOPE assessments are completed accurately and submitted in a timely manner to protect your agency from the 4% payment penalty that takes effect in FY 2027. Continue reading
In a world where everyone wants to be heard, few truly know how to listen — and that is what sets great leaders apart. Through relatable stories and proven techniques, participants will discover how to move beyond simply hearing words to understanding meaning, emotion, and intent — transforming every interaction into an opportunity for deeper connection and influence. Join us to explore the essential elements of active listening, identify what gets in the way of genuine communication, and learn how intentional listening transforms leadership. Continue reading
In this session, the first of a four-part series, attendees will be introduced to the core principles of QAPI and the QAPI 360 philosophy — an approach designed specifically for hospice and home health. Beyond the basics of continuous quality management, we’ll explore how to transform QAPI from a regulatory checklist into a powerful, organization-wide dashboard with integrated meetings that inform decisions, improve care, and drive meaningful, measurable results. Continue reading
News
The 2026 Legislative Session (January 13-March 13) has kicked off and is wasting no time getting to work. FHPCA is working diligently to mitigate a portion of House Bill 693 which eliminates Certificate of Need in Hospice and skilled nursing…
