Florida Hospice & Palliative Care Association

This webinar will show social workers and chaplains how to design targeted programs and services for people living with dementia and the circles of support that surround them. We’ll discuss why dementia is now a leading hospice diagnosis and what that shift means for psychosocial and spiritual care roles. Explore practical models for assessing needs, structuring visits, engaging families, and integrating higher levels of support into the plan of care, so dementia-focused programming is intentional, consistent, and person centered.
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Whether leading teams, navigating difficult conversations, or striving for personal growth, mastering self-management is essential for maintaining focus, confidence, and emotional stability in today’s fast-paced world. Through interactive discussions, real-world examples, and guided exercises, this enlightening session will be a deep dive into handling our emotions, behaviors, and decisions in ways that align with our values and goals. Learn proven strategies to regulate reactions, maintain motivation, adapt to change, and recover from challenges with confidence. Continue reading →

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This brass tacks session will review the core elements of a home health care plan, including how to identify patient problems, set realistic, measurable goals, and align interventions with regulatory expectations and payer rules. Learn strategies for episode management and efficient visit utilization, documentation practices that support coverage and reimbursement, and common pitfalls that trigger denials or survey findings. Discover ways to leverage the QAPI program to spot patterns, correct deficiencies, and continuously strengthen care planning and billing practices. Continue reading →

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This timely presentation will address the full spectrum of electronic business records, from email and EHR-related communication to AI-generated content, social media, mobile messages, Zoom and Teams chats, apps, instant messaging, texting, and web activity. Failure to properly manage electronically stored information increases exposure to HIPAA penalties, lawsuits, sanctions, and audits — clear policies, staff education, and the right technology are essential safeguards. Continue reading →

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It just got more complicated. Get clear on what actually changed, what didn’t, and what your agency needs to do next before the regulators do it for you. Continue reading →

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Join this enlightening presentation to explore how social workers and chaplains contribute directly to pain and symptom management by addressing the emotional, psychosocial, and spiritual dimensions of suffering within their scopes of practice. We’ll explore the interconnectedness of pain and suffering, highlight assessment cues that signal deeper distress, and introduce practical counseling approaches that can ease anxiety, fear, and existential pain. Gain concrete skills and language to collaborate with the team, support patients and families, and intervene more confidently. Continue reading →

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