AI can make your hospice or home care business soar — or sink it fast.
Used wisely, ChatGPT can boost efficiency, streamline communications, and ease administrative burdens. Used carelessly, it can trigger HIPAA violations, privacy breaches, and serious reputational damage. Learn how to harness AI’s power safely and responsibly without putting your patients, your staff, or your organization at risk. Continue reading
Emotional responses are a natural, invaluable part of palliative and hospice care, offering deep insights that shape how you connect with patients, make decisions, and deliver compassionate interventions.
In a field where connection is everything, mastering the dynamics between your feelings and care delivery is critical. This is a great course for every member of the hospice team to learn how to navigate the challenges of this deeply relational work with confidence and clarity. Continue reading
Agencies are balancing rising call volumes, staffing pressures, and growing expectations for timely, patient-centered support across daytime and after-hours operations. In this session, we’ll review the key cost pressures facing Home Health and Hospice in 2026, from year-over-year funding cuts to escalating labor costs and break down practical strategies organizations can use to manage demand more efficiently. Continue reading
Healthcare workers experience workplace violence injuries at rates five times higher than other occupations, with nearly half of all nonfatal workplace violence injuries occurring in this sector.
Join this insightful session to learn how to meet evolving requirements with a proactive, structured approach that safeguards your teams and promotes a safer care environment. Continue reading
An effective plan of care guides hospice care delivery and meets regulatory requirements.
The interdisciplinary group establishes the plan, incorporating input from the patient, family, attending physician, and team members to ensure comprehensive, measurable outcomes. Join this in-depth session for guidance on developing and updating an individualized hospice plan of care that will address evolving patient and caregiver needs. Continue reading
When tension rises, calm becomes your greatest strength.
This energizing session shows how subtle shifts in tone, timing, and mindset can transform challenging moments into meaningful connections. Learn practical strategies to stay steady, protect your well-being, and respond in ways that bring out the best in both yourself and others. Continue reading
Unlock the vital role of social workers, counselors, spiritual caregivers, and chaplains in Medicare hospice compliance.
In this targeted session, masterful speaker Kathy Ahearn will explore how these key team members can strengthen quality reporting, ensure regulatory adherence within the interdisciplinary team, and elevate patient care through strategic visits and timely plan of care updates. Continue reading
In today’s challenging sales landscape, leaders need the ability to truly understand and inspire their teams more than ever.
This practical webinar will reveal a clear framework for coaching sales reps with clarity, empathy, and impact. With a focus on mindset, communication, and practical action steps, this dynamic session will empower sales leaders to unlock stronger performance, build trust, and lead a motivated, high impact team. Continue reading
Learn how to recruit the right people and create training that excites, educates, and prepares them to succeed. Turn your onboarding into a powerful tool that sets your volunteers up for long-term engagement and fulfillment. Continue reading
This session takes a deep dive into what data really matters, how to collect and track it without overburdening staff, and how to translate raw numbers into clear insights that guide decisions, elevate care, and support a thriving hospice culture. Continue reading
Transform your hospice QAPI from a data obligation into a true performance engine.
In this fast-paced session, you’ll learn how to move beyond spreadsheets and reports to pinpoint priority issues in real time, uncover the real “why” with practical root cause tools, and build PI plans your team can actually execute. Elevate your QAPI program and transform data into lasting impact — one improvement at a time. Continue reading
Our CEO, Paul A. Ledford, along with the CEO of the Association for Home & Hospice Care of North Carolina, Tim Rogers, joined Chris Comeaux on the TCN Talks Anatomy of Leadership podcast (Teleios Collaborative Network). They discussed protecting patients…
