Emotional Intelligence Part 4: Relationship Management (Complimentary)

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Emotional Intelligence Part 4: Relationship Management (Complimentary)

Relationship management—the fourth quadrant of Emotional Intelligence—brings leadership to life. While the first three quadrants (self-awareness, self-management, and social awareness) build the foundation, relationship management is the outward expression of emotional intelligence in action. It encompasses key competencies such as effective communication, interpersonal effectiveness, conflict management, teamwork, building trust, and the ability to coach and mentor others.

Ultimately, the competencies within this quadrant serve as a multiplier: they amplify every other leadership skill, ensuring that strategies are executed, goals are achieved, and people feel valued in the process. This session will help leaders inspire teams, foster collaboration, strengthen engagement, and drive lasting organizational success. Continue reading

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New Compensation & Accountability Models for Hospice Marketing Representatives

The hospice industry has long struggled to effectively measure and reward marketing representatives. Traditional compensation focused on sign-ons or admissions often leads to weak referral relationships and unstable growth.

This webinar presents new compensation and accountability models for today’s competitive hospice market. Learn how data-driven insights help leaders set realistic goals, design incentives that reward more than admissions, and create accountability systems that ensure quality and consistency. Discover how to link organizational census goals to individual accountability while fostering a sales culture centered on credibility, relationship-building, and ethical growth. Continue reading

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Senior Living Communities: Building a Superior Growth Strategy

The rapid growth of senior living communities, now the largest setting for hospice care, presents a major opportunity for organizations to move beyond being just another vendor and become true partners. This webinar provides a clear playbook of strategies, tools, and approaches to grow your presence in this vital market. Learn to address key facility pain points, leverage value-added programs and clinical differentiators, and adopt a strategic sales approach that drives stronger partnerships and sustainable growth. Continue reading

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