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Florida Hospice & Palliative Care Association

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Events

CoPs & Emergency Preparedness: Creating a Compliant Emergency Management Plan

06/17/2025, 3:00 pm
Provider: FHPCA

Emotional Intelligence Part 2: Self Management (Complimentary)

06/18/2025, 3:00 pm
Provider: FHPCA

Workplace Violence: Empowering Staff to Recognize & De-escalate Risk

06/24/2025, 3:00 pm
Provider: FHPCA

Volunteer Manager Series: Utilizing Professional Licensed Volunteers

06/25/2025, 3:00 pm
Provider: FHPCA

News

Florida Hospice & Palliative Care Association Awards of Excellence Winners 2025

2025 Awards of Excellence Winners

FHPCA was honored to present the 2025 Awards of Excellence at the Annual Forum. These recognitions are granted to individuals, teams, or organizations that demonstrate outstanding service, innovation, leadership, and compassion in Florida’s hospices and palliative care. These awards help…

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Upcoming Events

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12:00 PM - How to Effectively Audit Hospice Documentation
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12:00 PM - Hospice Medical Review in a Medicare-Certified World
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12:00 PM - Hospice Documentation for Clinicians from SOC to Discharge
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12:00 PM - Addressing Trauma in the Family
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14
12:00 PM - Soothe, Smooth & Improve Difficult People with Expert Techniques
15
12:00 PM - Palliative Care Part 1: Strategically Plan a Community-Based Program
16
17
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21
12:00 PM - Admission Process Regulations & Common Mistakes to Avoid
22
12:00 PM - Improving Patient & Agency Outcomes for Home Health
23
24
25
26
27
28
12:00 PM - Public Speaking for the Terrified: Getting the Butterflies to Fly in Formation
29
12:00 PM - Palliative Care Part 2: Setting Up a Community-Based Program
30
12:00 PM - Emotional Intelligence: Your Ticket to Professional & Personal Growth
31
1
How to Effectively Audit Hospice Documentation
How to Effectively Audit Hospice Documentation
05/01/2024    
12:00 pm
  • Webinars
Hospice documentation should paint a very clear picture of a patient’s eligibility from admission through discharge. Many agencies are surprised to learn their poor documentation does not support eligibility when suddenly tasked with an “additional documentation review” and recoupment of Medicare dollars. This presentation will explain how to effectively audit hospice documentation, review the highest-ranking focus areas, and address what should appear on every hospice documentation audit tool. From technical requirements to clinical requirements, this presentation will take you through an effective hospice documentation audit step-by-step. It will also describe how to identify areas of risk so they can be incorporated into performance improvement.
More Info
Hospice Medical Review in a Medicare-Certified World
Hospice Medical Review in a Medicare-Certified World
05/02/2024    
12:00 pm
  • Webinars
While billing the Medicare benefit and getting paid is relatively easy, there is always a risk of review and denial. Webinar participants will learn to define and outline the response to any level of medical review, including TPE, UPIC, RA, SMRC, and OIG audits. This session will also cover the data analysis agencies need to review to ensure their medical review risk is limited. Don’t be caught in the position of believing that everything is okay. This session will also cover the new Special Focus Program (SFP) for poor performers. Attendees will learn how to ensure their documentation is accurate and will be able to successfully endure medical review of their charts.
More Info
Hospice Documentation for Clinicians from SOC to Discharge
Hospice Documentation for Clinicians from SOC to Discharge
05/07/2024    
12:00 pm
  • Webinars
The hospice industry is under increased scrutiny and auditing from the OIG and CMS. This has resulted in many agencies having claims denied upon audit and the implementation of a new CMS hospice Special Focus Program for underperforming agencies. An increase in public reporting of quality measures has opened the window for referral sources to use this data when choosing referral partners. All of these items have increased the need for improvement in clinician documentation to support terminal illness and compliance with care processes.
More Info
Addressing Trauma in the Family
Addressing Trauma in the Family
05/09/2024    
12:00 pm
  • Webinars
Trauma happens to individuals and families regardless of demographic. For many, just the time between diagnosis and death can be a string of traumatic experiences. How often do we say, “This family is in denial” or “This is a difficult family”? But how often do we stop to ask why? In many situations, it may be impossible to achieve any level of pain and symptom management or family cooperation in significant planning without first addressing individual or family trauma.
More Info
Soothe, Smooth & Improve Difficult People with Expert Techniques
Soothe, Smooth & Improve Difficult People with Expert Techniques
05/14/2024    
12:00 pm
  • Webinars
When people don’t get what they want or expect, the result can be a challenging situation for you. When a challenging situation occurs, you may find yourself at risk of overreacting. How can you remain calm and increase your effectiveness? Although you can’t avoid every difficult person, you can learn to recover faster by using the techniques taught during this program. Using empathy and tact, even when under pressure, is the key to managing difficult moments and not letting them turn into difficult days.
More Info
Palliative Care Part 1: Strategically Plan a Community-Based Program
Palliative Care Part 1: Strategically Plan a Community-Based Program
05/15/2024    
12:00 pm
  • Webinars
Part 1 of this two-part series will address the key strategic plan considerations before implementing a community-based palliative care program. It will review regulations, licensing, the importance of credentialing, and the benefits of accreditation. It will also outline the critical elements of creating a business case for your strategic plan.
More Info
Admission Process Regulations & Common Mistakes to Avoid
Admission Process Regulations & Common Mistakes to Avoid
05/21/2024    
12:00 pm
  • Webinars
This webinar will address the referral, intake, and admission processes and the potential barriers based on compliance misconceptions. Often hospices miss out on referrals due to misunderstandings and myths that surround requirements for info visits, admissions, and managing new patients.
More Info
Improving Patient & Agency Outcomes for Home Health
Improving Patient & Agency Outcomes for Home Health
05/22/2024    
12:00 pm
  • Webinars
To improve outcomes at the agency level, agencies must drill down to patient-level outcomes. This means that both the field staff and office staff must be involved! So, what do you focus on? This session will center on key outcomes, assessments, the OASIS, and care coordination. Several action items and strategies will be provided, such as education for staff and performance improvement initiatives used in the agency QAPI program.
More Info
Public Speaking for the Terrified: Getting the Butterflies to Fly in Formation
Public Speaking for the Terrified: Getting the Butterflies to Fly in Formation
05/28/2024    
12:00 pm
  • Webinars
At some point in life, you may be called upon to make a presentation. It may be in a professional or a personal setting, but it is likely inevitable. Some jobs require frequent presentations. For some people, these occasions are experienced as opportunities, while others are filled with dread and break into a cold sweat! Either way, this webinar can help ease your anxieties and teach you to seize these opportunities to get your point across with style and professionalism.
More Info
Palliative Care Part 2: Setting Up a Community-Based Program
Palliative Care Part 2: Setting Up a Community-Based Program
05/29/2024    
12:00 pm
  • Webinars
You’ll learn how to identify and administer the necessary functions, market your services, and measure the performance of your program. Staffing needs, including processes, procedures, and responsibilities for optimal clinical practices will be covered.
More Info
Emotional Intelligence: Your Ticket to Professional & Personal Growth
Emotional Intelligence: Your Ticket to Professional & Personal Growth
05/30/2024    
12:00 pm
  • Webinars
Join us for an enlightening webinar on emotional intelligence. This informative session will delve into the profound impact of emotional intelligence on both your professional and personal life. It will guide you through the four fundamental quadrants of emotional intelligence to be able to understand and harness the power of self-awareness, self-management, social awareness, and effective relationship management. Whether you are a seasoned professional, or someone new to the topic, this webinar will offer invaluable tools to unlock your full potential.
More Info
Events on 05/01/2024
How to Effectively Audit Hospice Documentation
How to Effectively Audit Hospice Documentation
1 May 24
Events on 05/02/2024
Hospice Medical Review in a Medicare-Certified World
Hospice Medical Review in a Medicare-Certified World
2 May 24
Events on 05/07/2024
Hospice Documentation for Clinicians from SOC to Discharge
Hospice Documentation for Clinicians from SOC to Discharge
7 May 24
Events on 05/09/2024
Addressing Trauma in the Family
Addressing Trauma in the Family
9 May 24
Events on 05/14/2024
Soothe, Smooth & Improve Difficult People with Expert Techniques
Soothe, Smooth & Improve Difficult People with Expert Techniques
14 May 24
Events on 05/15/2024
Palliative Care Part 1: Strategically Plan a Community-Based Program
Palliative Care Part 1: Strategically Plan a Community-Based Program
15 May 24
Events on 05/21/2024
Admission Process Regulations & Common Mistakes to Avoid
Admission Process Regulations & Common Mistakes to Avoid
21 May 24
Events on 05/22/2024
Improving Patient & Agency Outcomes for Home Health
Improving Patient & Agency Outcomes for Home Health
22 May 24
Events on 05/28/2024
Public Speaking for the Terrified: Getting the Butterflies to Fly in Formation
Public Speaking for the Terrified: Getting the Butterflies to Fly in Formation
28 May 24
Events on 05/29/2024
Palliative Care Part 2: Setting Up a Community-Based Program
Palliative Care Part 2: Setting Up a Community-Based Program
29 May 24
Events on 05/30/2024
Emotional Intelligence: Your Ticket to Professional & Personal Growth
Emotional Intelligence: Your Ticket to Professional & Personal Growth
30 May 24
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