By Ana Sanchez, M.D., Community Hospice of Northeast Florida When it’s hard to breathe, it’s difficult to think of anything else. Floridians who live with Chronic Obstructive Pulmonary Disease, or COPD, may know that all too well, especially this time…
COPD: Helping Our Elders Breathe Easier
It’s that time again! Time to select those outstanding hospice professionals you would like to see nominated for the “Awards of Excellence“. For those who might not know, these awards are a unique opportunity for outstanding individuals to get statewide recognition for…
Attendees at our 2015 clinical conference, “Painting the Picture: Messaging Metrics & Mission,” had a unique opportunity to witness artists such as poets, dancers, and painters perform their crafts during the “The Art of Grief” Live Art Showcase. One of…
By Avow It was a beautiful day in May when Jessica received the call informing her that her father had succumbed to a fatal heart attack. “Dad” was 77 and apparently suffering from undetected heart disease. The loss came as…
Courtesy of HPH Hospice Picture this: Your mother has broken her arm and it’s time to make her traditional pecan pie for the holidays. It’s easy to see that it would be difficult for her to make the pie this…
November is Hospice & Palliative Care Month (read Governor Scott’s proclamation) and a great time to learn more about the wonderful services hospice and palliative care provides patients and families. What is hospice and palliative care? Hospice and palliative care…
Medicare has announced significant changes in the hospice drug coverage rules, prompting cheers from many patient advocates within and beyond the hospice community. Many feared that the original changes would have had disastrous effects on quality of care by limiting…
By Wendy Melton Abbott, Team Leader, Big Bend Hospice As a hospice nurse, I often find that when families learn all that hospice care has to offer, they are both relieved and concerned: relieved that the comprehensive list of…
News
Florida Hospice and Palliative Care Association thanks our NEW Corporate Patron members as of May 2023! Thanks for supporting the mission of FHPCA and hospice programs in Florida! To learn more on how to become a Corporate Patron member click…
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12:00 PM - Compliance for the Hospice Bereavement Team
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Part 1 of the series will focus on understanding the regulations, the types of deficiencies, including condition level deficiencies and immediate jeopardy, and how to avoid them. It will also drill down on regulatory compliance, including how to prioritize noncompliant areas, assess your agency, write action plans, involve and educate staff, and develop an effective QAPI program.
There will be a brief review of the data-driven information on Care Compare, CAHPS, etc. to explain how to tie those into your QAPI program to ensure compliance and enhance quality and efficiency of care.
After completing training, your volunteers should be fully prepared for the work they face. Most programs utilize a standardized curriculum that meets Medicare guidelines, yet those topics are meant to be “minimum standards” and miss some very important issues and necessary skills.
This webinar will explore several critical skills, including setting and maintaining personal and professional boundaries, the critical importance of supervising volunteer boundaries, volunteers’ part in suicidal ideation intervention, their role in assessing and providing grief and loss support and guidance, and other important dynamics.
Your operating model is a three-legged stool: providing care, business development (patient acquisition), and financial performance. Each leg is comprised of many systems and procedures. How well these systems and procedures function drives performance throughout the organization.
With this webinar, you’ll learn the essential elements of each leg. More importantly, you’ll be able to identify the means and methods to improve the systems and procedures that support these critical elements. You’ll walk away with practical approaches to strengthen your operating model, serve more people, and grow.
Part 5 of this five-part compliance series will review the CoP requirement for bereavement counseling as a core hospice service. It will cover key regulations for bereavement care and provide recommendations for best and preferred practices and program structure. Who is qualified to provide these services? Who will receive these services?
Setting up a bereavement plan of care as well as how to implement and measure your bereavement program for effectiveness will be addressed. Bereavement care is not just something a hospice agency implements upon death. It requires ongoing assessments, and many agencies fall short. This webinar will identify all areas where bereavement risk can be identified, discussed, and addressed.
Mismanaged, misplaced, or missing medical and business records are more than a nuisance. They are a liability. You are required to preserve, protect, produce, and purge records, including PHI, EPHI, personally identifiable information (PII), and other business-critical information in compliance with HIPAA, federal legislation, state data breach notification laws, and e-discovery guidelines. Best practices call for strategic records management programs, complete with comprehensive records retention policy and procedures.
Failure to safeguard PHI and EPHI could lead to HIPAA investigations, financial penalties, and disgruntled patients. Mismanagement of business records, including PII and electronically stored information (ESI), could trigger costly lawsuits, damaged reputations, and decreased revenues.
Attend this program to learn best practices-based strategies for effective records management. You’ll leave with a package of valuable tools, including a sample records retention policy, record retention guidelines, and an informative whitepaper to help your organization manage records, minimize risks, and maximize compliance.
This webinar will provide an understanding of the fundamental principles for operating hospice inpatient units and delve into the core elements that form the bedrock of operational success, emphasizing the significance of strict discipline and focus. It will explore the operational strategy for a general inpatient unit, dissecting key components such as staffing, training, patient-centered care, and integration with other care levels. Real-world case studies will provide insights into successful implementation.
If you work in a hospice environment long enough, you will hear a bunch of acronyms related to quality scores. Ones like HQRP, HIS, CAHPS, and SHP, for example. For those who are not quality improvement professionals but who work in this area every day, retaining and understanding all this information can seem daunting.
This webinar will break down and explain the components of quality scores and explore how access to and understanding of this data can lead to quality improvement that is patient and family centered and effective.
You’ll learn how to survey the EP program and QAPI, including how to tie information from the QAPI program to what is found on home visits and in records. Discover what to look for in staff education, competency, and personnel files, how to interview staff and managers, and the specifics on how to include a home visit in a survey. This program will address how to review clinical records with particular attention to common deficiencies.
In this engaging webinar on active listening, participants will explore the profound impact of this crucial communication skill in the workplace. Through examples and practical techniques, the session will highlight how active listening fosters better understanding, strengthens team dynamics, and enhances overall collaboration.
Attendees will gain valuable insights into how mastering active listening can lead to improved problem-solving, increased productivity, and a more positive and inclusive work environment.
