Continuous Care: Compliantly Identifying & Using This Level of Care
Date/Time: 10/23/2025, 3:00 pm
Provider: FHPCA
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Continuous level of care (CLOC) is the one of the most intensive service levels in hospice — and often the most misconstrued.
This unique webinar will address a host of relevant issues, including billing, qualifying conditions, documentation, scheduling, and much more. Don’t miss this opportunity to understand the misunderstood with CLOC.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Explain the appropriate use of billable continuous level of care versus “crisis care”
- Understand the Medicare Conditions of Participation (CoPs) and Medicare billing rules for CLOC
- Identify qualifying symptoms, scenarios, and processes to transition care levels appropriately
- Implement processes to help the team identify and implement continuous care cases earlier
- Master real-time, defensible documentation that protects your agency from audits and denials
- Describe methods to schedule, staff, and manage continuous care delivery in real-world settings
- Audit your care to ensure compliant billing
WEBINAR DETAILS
This specialized training on CLOC will provide practical tools and clinical guidance to confidently identify and implement continuous care, ensuring compliance, financial sustainability, and most importantly, patient-centered crisis support. Whether a seasoned hospice provider or new to continuous care, this program will offer clarity, confidence, and actionable strategies to elevate your team’s ability to pivot quickly and compliantly during moments that matter most.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative session is designed for hospice nurses, on-call staff, clinical managers and directors, intake and admissions coordinators, hospice administrators, and compliance officers.
TAKE-AWAY TOOLKIT
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
