Clinical Webinars

How Listening Transforms Patient & Family Experiences

04/22/2026, 3:00 pm
Provider: FHPCA

Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims

04/23/2026, 3:00 pm
Provider: FHPCA

The Power of Pausing: Debriefing for Clinician Sustainability

04/28/2026, 3:00 pm
Provider: FHPCA

How to Conduct an Audit to Prepare for Survey or ADR

04/29/2026, 3:00 pm
Provider: FHPCA

If It Wasn't Documented, It Wasn't Done!

04/30/2026, 3:00 pm
Provider: FHPCA

News

Real Conversations About ACP Webinar April 16 12:00-1:30 PM EST

FREE Webinar: Real Conversations about Advance Care Planning

This free 1.5-hour CEU or CME webinar opportunity is being offered by VITAS and Florida Hospital Association. A multidisciplinary panel has been assembled to showcase insights from primary care, hospital medicine and hospice providers, as well as caregivers, FHA leadership…

Upcoming Events

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3:00 PM - Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC

3:00 PM - Documentation to Support Terminality & Meet Guidelines & Regulations

3:00 PM - Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace

3:00 PM - E- & Micro-Volunteering

3:00 PM - QAPI: Digging in the Data

3:00 PM - Coaching Conversations: Guiding Staff to Have Greater Impact

3:00 PM - Backbone Over Burnout: The Bold Case for Boundaries

3:00 PM - Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey

3:00 PM - Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices

12:00 PM - FREE Webinar: Real Conversations about Advance Care Planning

3:00 PM - The Assertive Social Worker & Chaplain

3:00 PM - How Listening Transforms Patient & Family Experiences

3:00 PM - Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims

3:00 PM - The Power of Pausing: Debriefing for Clinician Sustainability

3:00 PM - How to Conduct an Audit to Prepare for Survey or ADR

3:00 PM - If It Wasn't Documented, It Wasn't Done!

Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC

03/31/2026

3:00 pm

Webinars

From TPE and SMRC to ARD reviews, administrators need a clear plan — not panic. This thorough session will provide you with a roadmap to respond strategically, organize documentation fast, and communicate effectively with auditors. Join us to build a confident, audit‑ready strategy — before the next notice arrives.

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Documentation to Support Terminality & Meet Guidelines & Regulations

04/01/2026

3:00 pm

Webinars

Accurate documentation is key to supporting terminality and meeting hospice regulations. Attend this focused webinar to receive practical guidance through clear examples and real-world tips on how to document key technical and clinical details that back hospice eligibility, reduce denials, and boost compliance confidence — all while making your charting process easier and more defensible.

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Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace

04/02/2026

3:00 pm

Webinars

Designed for leaders who want less noise and more execution, this practical session will provide actionable strategies to replace emotional reactivity with clarity, consistency, and accountability. Participants will leave with a repeatable playbook that can be applied immediately to reduce friction, strengthen trust, and create a culture where energy is spent on progress, not problems — and where leadership presence drives measurable results.

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E- & Micro-Volunteering

04/07/2026

3:00 pm

Webinars

Discover how these innovative offerings can help you meet the hospice 5% requirement while fitting today’s busy lifestyles. Participants will walk away with simple strategies and resources to design, track, and sustain flexible volunteer roles that benefit patients, families, and the organization.

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QAPI: Digging in the Data

04/08/2026

3:00 pm

Webinars

Hospice agencies today face intense regulatory scrutiny, and this practical session will lay out how to move from basic information gathering into meaningful analysis and action. Participants will learn how to use data trends to prioritize improvement activities and build a comprehensive QAPI plan and program that drives quality outcomes and supports regulatory success.

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Coaching Conversations: Guiding Staff to Have Greater Impact

04/09/2026

3:00 pm

Webinars

Join this inspiring webinar and discover practical tools to transform routine check-ins into powerful, growth-focused dialogues. Learn how to use intentional questions, clear expectations, and strengths-based feedback to unlock performance and ownership. This session will show you how to move beyond “Did you get it done?” into “How can we help you thrive?” so staff feel supported, accountable, and equipped to make a bigger difference every day.

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Backbone Over Burnout: The Bold Case for Boundaries

04/14/2026

3:00 pm

Webinars

Burnout is quietly eroding performance, engagement, and retention across organizations — and it’s hitting high performers the hardest. This practical and business-focused session will provide a clear understanding of what burnout is (hint: it is not a weakness problem, it is a boundaries problem). Participants will leave with concrete frameworks, language, and scripts that can be used immediately to protect energy, clarity, and results.

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Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey

04/14/2026

3:00 pm

Webinars

Slow or fragmented intake and admissions processes create barriers for patients, families, and referral partners and undermine trust. This webinar will equip hospice leaders and business development teams with practical strategies to remove internal bottlenecks, streamline workflows, and improve speed, clarity, and consistency at every step of the admissions journey.

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Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices

04/15/2026

3:00 pm

Webinars

Strengthen confidence in recertification decisions with clear guidance, collaboration strategies, and compliance insight. Hospice Medicare eligibility continues to challenge agencies as patients experience longer [...]

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FREE Webinar: Real Conversations about Advance Care Planning

04/16/2026

12:00 pm - 1:30 pm

Webinars

Despite strong evidence that advance care planning improves patient satisfaction, reduces unwanted medical interventions and mitigates family distress, advance directive completion rates remain suboptimal across Florida. Join us for a live moderated webinar as we strive to close the gap through Florida-specific guidance, real-world case analysis and practical implementation strategies across outpatient, inpatient and hospice settings.

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The Assertive Social Worker & Chaplain

04/21/2026

3:00 pm

Webinars

This webinar will focus on transforming these essential yet often under-the-radar functions into valued and well-understood contributors on the interdisciplinary team. Participants will learn how to present their role, skills, and capabilities clearly and confidently, and how to use assertive communication (not aggression) to increase impact and collaboration.

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How Listening Transforms Patient & Family Experiences

04/22/2026

3:00 pm

Webinars

Committing our attention and consciously listening can be difficult, especially when patients and families bring more concerns than time seems to allow. This webinar will present practical, real-world strategies staff and volunteers can employ to help patients and families prioritize needs, make informed choices, and feel genuinely heard.

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Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims

04/23/2026

3:00 pm

Webinars

It is possible to manage digital communication and mitigate the increased risk that accompanies the increased use of AI, social media, and e-collaboration tools in the workplace. Join expert Nancy Flynn to learn how to implement clear electronic communication policies, define content rules that ban harassment and discrimination, and use formal guidelines to prevent posts, messages, and media that can trigger lawsuits or serve as damaging evidence.

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The Power of Pausing: Debriefing for Clinician Sustainability

04/28/2026

3:00 pm

Webinars

Peer-facilitated healthcare debriefings provide time to discuss the impact of the work, normalize reactions, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping, and provide practical steps to design, implement, and evaluate a debriefing program that addresses resistance, secures leadership support, and promotes equity of practice in any setting.

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How to Conduct an Audit to Prepare for Survey or ADR

04/29/2026

3:00 pm

Webinars

Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas, teach risk identification, and show how to integrate findings into performance improvement plans that shield agencies from oversight challenges.

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If It Wasn't Documented, It Wasn't Done!

04/30/2026

3:00 pm

Webinars

Each patient’s full story, from election through discharge, should be clearly understood through perusal of your documentation. Join this focused presentation to review essential regulatory requirements, learn how to document in a way that supports hospice eligibility, and examine common problems such as omissions and inaccuracies that weaken the clinical record.

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Events on 03/31/2026

Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC

31 Mar 26

Events on 04/01/2026

Documentation to Support Terminality & Meet Guidelines & Regulations

1 Apr 26

Events on 04/02/2026

Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace

2 Apr 26

Events on 04/07/2026

E- & Micro-Volunteering