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Florida Hospice & Palliative Care Association

Florida Hospice & Palliative Care Association

About Hospice and Palliative Care

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    • Executive Committee
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  • Membership
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    • Jobs
  • Hospice & Palliative Care
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  • Education
    • Subscribe to The Hospice Professional
    • Upcoming Events
    • Forum: Annual Conference
  • Support
    • Hospice Specialty License Plate
    • Make a Donation
    • Volunteer
    • Hospice-Veteran Partnership Pins
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Clinical Webinars

How to Conduct an Audit to Prepare for Survey or ADR

04/29/2026, 3:00 pm
Provider: FHPCA

If It Wasn't Documented, It Wasn't Done!

04/30/2026, 3:00 pm
Provider: FHPCA

Volunteer Leaders: Guiding Volunteers Toward Leadership Roles

05/05/2026, 3:00 pm
Provider: FHPCA

News

Thank you, Representative Greg Steube, (FL-17th) for introducing the FL/NC/SC joint letter to Dr. Oz into the record at the Ways & Means Committee Hearing on hospice fraud and abuse on April 21

Thank you Representative Greg Steube

Thank you, Representative Greg Steube, (FL-17th) for introducing the FL/NC/SC joint letter to Dr. Oz into the record at the Ways & Means Committee Hearing on hospice fraud and abuse on April 21. The gist of the letter is those…

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Upcoming Events

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3:00 PM - Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
1
3:00 PM - Documentation to Support Terminality & Meet Guidelines & Regulations
2
3:00 PM - Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
3
4
5
6
7
3:00 PM - E- & Micro-Volunteering
8
3:00 PM - QAPI: Digging in the Data
9
3:00 PM - Coaching Conversations: Guiding Staff to Have Greater Impact
10
11
12
13
14
3:00 PM - Backbone Over Burnout: The Bold Case for Boundaries
3:00 PM - Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
15
3:00 PM - Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
16
12:00 PM - FREE Webinar: Real Conversations about Advance Care Planning
17
18
19
20
21
3:00 PM - The Assertive Social Worker & Chaplain
22
3:00 PM - How Listening Transforms Patient & Family Experiences
23
3:00 PM - Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
24
25
26
27
28
3:00 PM - The Power of Pausing: Debriefing for Clinician Sustainability
29
3:00 PM - How to Conduct an Audit to Prepare for Survey or ADR
30
3:00 PM - If It Wasn't Documented, It Wasn't Done!
1
2
Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
03/31/2026    
3:00 pm
  • Webinars
From TPE and SMRC to ARD reviews, administrators need a clear plan — not panic. This thorough session will provide you with a roadmap to respond strategically, organize documentation fast, and communicate effectively with auditors. Join us to build a confident, audit‑ready strategy — before the next notice arrives.
More Info
Documentation to Support Terminality & Meet Guidelines & Regulations
Documentation to Support Terminality & Meet Guidelines & Regulations
04/01/2026    
3:00 pm
  • Webinars
Accurate documentation is key to supporting terminality and meeting hospice regulations. Attend this focused webinar to receive practical guidance through clear examples and real-world tips on how to document key technical and clinical details that back hospice eligibility, reduce denials, and boost compliance confidence — all while making your charting process easier and more defensible.
More Info
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
04/02/2026    
3:00 pm
  • Webinars
Designed for leaders who want less noise and more execution, this practical session will provide actionable strategies to replace emotional reactivity with clarity, consistency, and accountability. Participants will leave with a repeatable playbook that can be applied immediately to reduce friction, strengthen trust, and create a culture where energy is spent on progress, not problems — and where leadership presence drives measurable results.
More Info
E- & Micro-Volunteering
E- & Micro-Volunteering
04/07/2026    
3:00 pm
  • Webinars
Discover how these innovative offerings can help you meet the hospice 5% requirement while fitting today’s busy lifestyles. Participants will walk away with simple strategies and resources to design, track, and sustain flexible volunteer roles that benefit patients, families, and the organization.
More Info
QAPI: Digging in the Data
QAPI: Digging in the Data
04/08/2026    
3:00 pm
  • Webinars
Hospice agencies today face intense regulatory scrutiny, and this practical session will lay out how to move from basic information gathering into meaningful analysis and action. Participants will learn how to use data trends to prioritize improvement activities and build a comprehensive QAPI plan and program that drives quality outcomes and supports regulatory success.
More Info
Coaching Conversations: Guiding Staff to Have Greater Impact
Coaching Conversations: Guiding Staff to Have Greater Impact
04/09/2026    
3:00 pm
  • Webinars
Join this inspiring webinar and discover practical tools to transform routine check-ins into powerful, growth-focused dialogues. Learn how to use intentional questions, clear expectations, and strengths-based feedback to unlock performance and ownership. This session will show you how to move beyond “Did you get it done?” into “How can we help you thrive?” so staff feel supported, accountable, and equipped to make a bigger difference every day.
More Info
Backbone Over Burnout: The Bold Case for Boundaries
Backbone Over Burnout: The Bold Case for Boundaries
04/14/2026    
3:00 pm
  • Webinars
Burnout is quietly eroding performance, engagement, and retention across organizations — and it’s hitting high performers the hardest. This practical and business-focused session will provide a clear understanding of what burnout is (hint: it is not a weakness problem, it is a boundaries problem). Participants will leave with concrete frameworks, language, and scripts that can be used immediately to protect energy, clarity, and results.
More Info
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
04/14/2026    
3:00 pm
  • Webinars
Slow or fragmented intake and admissions processes create barriers for patients, families, and referral partners and undermine trust. This webinar will equip hospice leaders and business development teams with practical strategies to remove internal bottlenecks, streamline workflows, and improve speed, clarity, and consistency at every step of the admissions journey.
More Info
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
04/15/2026    
3:00 pm
  • Webinars
  Strengthen confidence in recertification decisions with clear guidance, collaboration strategies, and compliance insight. Hospice Medicare eligibility continues to challenge agencies as patients experience longer [...]
More Info
FREE Webinar: Real Conversations about Advance Care Planning
FREE Webinar: Real Conversations about Advance Care Planning
04/16/2026    
12:00 pm - 1:30 pm
  • Webinars
Despite strong evidence that advance care planning improves patient satisfaction, reduces unwanted medical interventions and mitigates family distress, advance directive completion rates remain suboptimal across Florida. Join us for a live moderated webinar as we strive to close the gap through Florida-specific guidance, real-world case analysis and practical implementation strategies across outpatient, inpatient and hospice settings.
More Info
The Assertive Social Worker & Chaplain
The Assertive Social Worker & Chaplain
04/21/2026    
3:00 pm
  • Webinars
This webinar will focus on transforming these essential yet often under-the-radar functions into valued and well-understood contributors on the interdisciplinary team. Participants will learn how to present their role, skills, and capabilities clearly and confidently, and how to use assertive communication (not aggression) to increase impact and collaboration.
More Info
How Listening Transforms Patient & Family Experiences
How Listening Transforms Patient & Family Experiences
04/22/2026    
3:00 pm
  • Webinars
Committing our attention and consciously listening can be difficult, especially when patients and families bring more concerns than time seems to allow. This webinar will present practical, real-world strategies staff and volunteers can employ to help patients and families prioritize needs, make informed choices, and feel genuinely heard.
More Info
Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
04/23/2026    
3:00 pm
  • Webinars
It is possible to manage digital communication and mitigate the increased risk that accompanies the increased use of AI, social media, and e-collaboration tools in the workplace. Join expert Nancy Flynn to learn how to implement clear electronic communication policies, define content rules that ban harassment and discrimination, and use formal guidelines to prevent posts, messages, and media that can trigger lawsuits or serve as damaging evidence.
More Info
The Power of Pausing: Debriefing for Clinician Sustainability
The Power of Pausing: Debriefing for Clinician Sustainability
04/28/2026    
3:00 pm
  • Webinars
Peer-facilitated healthcare debriefings provide time to discuss the impact of the work, normalize reactions, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping, and provide practical steps to design, implement, and evaluate a debriefing program that addresses resistance, secures leadership support, and promotes equity of practice in any setting.
More Info
How to Conduct an Audit to Prepare for Survey or ADR
How to Conduct an Audit to Prepare for Survey or ADR
04/29/2026    
3:00 pm
  • Webinars
Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas, teach risk identification, and show how to integrate findings into performance improvement plans that shield agencies from oversight challenges.
More Info
If It Wasn't Documented, It Wasn't Done!
If It Wasn't Documented, It Wasn't Done!
04/30/2026    
3:00 pm
  • Webinars
Each patient’s full story, from election through discharge, should be clearly understood through perusal of your documentation. Join this focused presentation to review essential regulatory requirements, learn how to document in a way that supports hospice eligibility, and examine common problems such as omissions and inaccuracies that weaken the clinical record.
More Info
Events on 03/31/2026
Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
31 Mar 26
Events on 04/01/2026
Documentation to Support Terminality & Meet Guidelines & Regulations
Documentation to Support Terminality & Meet Guidelines & Regulations
1 Apr 26
Events on 04/02/2026
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
2 Apr 26
Events on 04/07/2026
E- & Micro-Volunteering
E- & Micro-Volunteering
7 Apr 26
Events on 04/08/2026
QAPI: Digging in the Data
QAPI: Digging in the Data
8 Apr 26
Events on 04/09/2026
Coaching Conversations: Guiding Staff to Have Greater Impact
Coaching Conversations: Guiding Staff to Have Greater Impact
9 Apr 26
Events on 04/14/2026
Backbone Over Burnout: The Bold Case for Boundaries
Backbone Over Burnout: The Bold Case for Boundaries
14 Apr 26
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
14 Apr 26
Events on 04/15/2026
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
15 Apr 26
Events on 04/16/2026
FREE Webinar: Real Conversations about Advance Care Planning
FREE Webinar: Real Conversations about Advance Care Planning
16 Apr 26
Events on 04/21/2026
The Assertive Social Worker & Chaplain
The Assertive Social Worker & Chaplain
21 Apr 26
Events on 04/22/2026
How Listening Transforms Patient & Family Experiences
How Listening Transforms Patient & Family Experiences
22 Apr 26
Events on 04/23/2026
Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
23 Apr 26
Events on 04/28/2026
The Power of Pausing: Debriefing for Clinician Sustainability
The Power of Pausing: Debriefing for Clinician Sustainability
28 Apr 26
Events on 04/29/2026
How to Conduct an Audit to Prepare for Survey or ADR
How to Conduct an Audit to Prepare for Survey or ADR
29 Apr 26
Events on 04/30/2026
If It Wasn't Documented, It Wasn't Done!
If It Wasn't Documented, It Wasn't Done!
30 Apr 26
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