Improving Patient & Agency Outcomes for Hospice

Posted on June 11, 2024

Date/Time: 06/11/2024, 12:00 pm

Provider: FHPCA

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Improvement is a moving target. Just when you’ve made headway, more/better ways to up your game appear on the horizon.

This webinar will look at improving hospice patient and agency outcomes; an ongoing, dynamic effort that includes the whole team. Is your team goal-oriented and open to change? How do you measure outcomes? What does all that have to do with compliance and referrals? Join us to learn the answers to these questions and more.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Utilize QRP data to develop key indicators to improve outcomes
  • Understand how to select key problematic outcomes to focus on improving
  • Develop a realistic action plan to improve low outcomes
  • Create an education plan that will engage staff so they understand and can implement the improvement areas
  • Provide and coordinate patient care with the interdisciplinary team to improve outcomes
  • Develop quality indicators for low outcomes in order to improve and then sustain the outcomes

WEBINAR DETAILS

Hospice outcomes, including the elements in the hospice care index and CAHPS, are critical to understand and to have strategies for improving. This webinar will focus on key outcomes in QRP data, as well as the results of quality indicators and PIPs in the hospice QAPI program. It will review each outcome and drill down on how to improve each patient’s outcome thorough collaboration of care with a goal-oriented team. Action items will include education to engage staff, QAPI indicators, and performance improvement projects.
Learning how to improve quality outcomes, while of primary importance for patients, is also necessary for the hospice agency. There are many issues with star ratings, one of which is that, for example, a hospice with only 2.5 stars out of 5 may lose referral sources. Join this informative webinar to learn strategies and tips to improve your outcomes!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice

WHO SHOULD ATTEND?

This informative session is designed for administrators, directors of patient services, QAPI coordinators, clinical managers, and IDG members.

TAKE-AWAY TOOLKIT

  • Sample of QAPI indicator tool
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

Presented BySharon-Litwin

Sharon Litwin

LITWIN HOME HEALTH CONSULTING, LLC

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