How to Respond to an ADR: Step-by-Step Directions


Date/Time: 02/14/2023, 12:00 pm - 1:30 pm

Provider: FHPCA

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Postpayment additional documentation requests (ADRs) are occurring nationally in both home health and hospice.

Learn the critical steps every agency should take during this stressful process. Don’t be caught off guard. Submitting correct documentation, following the timeline, and putting best practices to work increase your odds of a favorable outcome.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Explain the ADR process
  • Identify agency responsibilities when responding to an ADR
  • Discuss the importance of timely submissions
  • Identify critical documents to include with medical audit review submissions
  • Define the five levels of the Medicare appeal process

WEBINAR DETAILS

Postpayment medical audit reviews continue to increase in hospice and home health. It is not a matter of if your agency will face an ADR, but when. This webinar will serve as a step-by-step guide on how to respond. Take a deep dive into the medical review process and best practices, including documentation recommendations and submission. Agency organization is key to a smooth, successful process and this webinar will detail the necessary steps. Position your agency for an optimal outcome in a challenging situation using best practices and decide whether to handle the process internally or seek external consulting or legal help.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health

WHO SHOULD ATTEND?

This informative session is recommended for board members, administrators, finance staff, executive leadership, clinical managers and supervisors, QAPI personnel, medical directors, liaisons, intake staff, and medical record team members. With medical audit reviews on the rise, all agency personnel will benefit from attending.

TAKE-AWAY TOOLKIT

  • NGS Hospice Documentation Checklist
  • Sample ADR patient cover letter
  • Additional links to:
    • Prepayment Medical Review Additional Documentation Request (MR ADR)
    • Postpayment Medical Review Additional Development Request (MR ADR) Quick Resource Tool
    • Hospice Documentation Checklist Tool
    • Sample ADR postpayment notification letter
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

Presented By

Kathy Ahearn

Kathy Ahearn

ALECC, INC.

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