TALLAHASSEE, Fla. – Florida Hospice & Palliative Care Association (FHPCA) FHPCA is proud to announce Executive Officers and Committee Chairs for 2019. The Committee Chairs execute key strategic plan initiatives of FHPCA’s mission to ensure excellence and access to hospice care….
FHPCA Announces 2019 Officers and Committee Chairs
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12:00 AM - 2023 Hospice CoP Compliance Series
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01/31/2023
All Day
The governing body plays a significant role in agency oversight. Yet its duties and responsibilities are frequently misunderstood and cited during surveys. This webinar will go through the regulatory requirements and member recommendations. It will review legal authority, overall management, operational responsibilities, quality assessments, and performance improvement responsibilities of the governing body. Potential gaps and evaluating effectiveness will also be addressed.
02
Feb
Managing expectations is a skill that allows you to let clients know what to expect and when to expect it.
It’s important to create clear expectations to avoid unrealistic ones before they are formed and provide a higher level of service. Learn how to make a difference through clear communication, even in brief relationships.