Video: Our Forum Planning Committee is preparing for you! Our Forum Website is now live and you can register for your spot at FHPCA’s Annual Forum! Whether you are a seasoned hospice professional or have just begun your career…
Lifestyle
“Let Hospice Help” initiative increases public awareness of hospice care in Florida Tallahassee, FL –Governor Rick Scott has declared November as Florida Hospice and Palliative Care Month. Last year, over 126,000 patients received hospice care in Florida. Florida Hospice and Palliative…
FHPCA Awards Grant to Strengthen Advance Care Planning in the Jewish Community One-Year Grant Will Help Suncoast Hospice Expand Outreach Efforts Tallahassee, FL –Florida Hospice and Palliative Care Association announced the recipient of the first FHPCA research support grant, Suncoast…
October is breast cancer awareness month, and FHPCA wants to remind women everywhere to get tested early. The American Cancer Society recommends that all women over the age of 40 get an annual mammogram and a clinical physical examination. For…
In a span of a month, two hurricanes have battered Florida’s coast. Recently, Hurricane Matthew left the Northeast Coast with damaged homes, fallen trees, dangerous flooding, and power outages. Severe weather can come to our doorstep at anytime and that’s…
From “The New Yorker” By Larissa MacFarquhar A TENDER HAND IN THE PRESENCE OF DEATH The daily work of a hospice nurse, who treats the physical, psychological, and spiritual needs of people at the most vulnerable point of their lives. Heather…
The attacks that occurred in Orlando this past weekend brought a sense of hopelessness and deep sorrow to communities across Florida. How can people deal with grief during this difficult time? At the Florida Hospice & Palliative Care Association,…
TALLAHASSEE, Fla. – Following the devastating attack in Orlando over the weekend, the Florida Hospice and Palliative Care Association (FHPCA) encourages communities across the state of Florida to contact their local hospice provider for grief and bereavement services. Hospices offer…
Charles Suggs lII, MD Medical Director of Gulfside Hospice & Pasco Palliative Care So you have heard about palliative care, but are unsure of what it is. Palliative care (pronounced pal-lee-uh-tiv) is specialized medical care for people with serious…
By Ana Sanchez, M.D., Community Hospice of Northeast Florida When it’s hard to breathe, it’s difficult to think of anything else. Floridians who live with Chronic Obstructive Pulmonary Disease, or COPD, may know that all too well, especially this time…
It’s that time again! Time to select those outstanding hospice professionals you would like to see nominated for the “Awards of Excellence“. For those who might not know, these awards are a unique opportunity for outstanding individuals to get statewide recognition for…
This month the New York Times contributor Jane Hoffman delves into the centuries old curiosity surrounding dreams and visions for patients at the end of their life. It’s an area of interest that has been documented for thousands of years, even…
Our 2016 “Hospice Works” Forum registration is now open! This is an end-of-life conference designed for administrative hospice professionals working in: Leadership Quality/Compliance Marketing/Communications Information Technology Human Resources Finance Fund Development Save $100 with the Advanced Early Bird Rate (deadline…
By VNA of the Treasure Coast If you had to make a healthcare decision for a seriously-ill loved one, would you be prepared to do so? Could you tell a doctor, decisively, how much information to share with your loved…
Brother At Rest, the painting created at the 2015 FHPCA Forum Conference, spent the past two weeks at Gulfside Hospice where it spent time among seniors, patients and families. Gulfside Hospice took the painting to a few local senior residence facilities…
By Vanessa Orr Hospice is a unique, interdisciplinary, holistic approach to care that helps individuals with advanced illnesses and their families to deal with the medical, social, spiritual and emotional issues that arise when someone is nearing the end of…
Florida Hospice & Palliative Care Association (FHPCA) is pleased to announce Let Hospice Help, a new initiative to increase public awareness of hospice care in Florida. Paul Ledford, President & CEO of FHPCA, says, “We realize that there is…
TALLAHASSEE, FL – In honor of the special kind of care provided by hospice for those at the end oflife, Governor Rick Scott has declared this November as Florida Hospice and Palliative Care Month. November is an opportunity to raise…
Whether you’re saving up for a large purchase or training for a triathlon, you have to envision your goals well in advance, and then take small steps to reach them. To be successful, you need to have a plan. But…
Brian Logue was first introduced to hospice care when the wife of his friend fell ill. Impressed and inspired by the care she received in her last months under Treasure Coast Hospice, he began his selfless quest to become a…
Attendees at our 2015 clinical conference, “Painting the Picture: Messaging Metrics & Mission,” had a unique opportunity to witness artists such as poets, dancers, and painters perform their crafts during the “The Art of Grief” Live Art Showcase. One of…
This year’s Forum attendees enjoyed a free copy of HospiScript’s Palliative Care Consultant Book. Now everyone can enjoy this comprehensive palliative care guide for 25% off the $69.99 ticket price. PURCHASE BOOK Use discount code 3H2XGAEZ – Discount expires…
Orlando, FL. – On May 21st, in conjunction with the 30th Annual Forum “Painting the Picture: Messaging Metrics & Mission”, Florida Hospice & Palliative Care Association (FHPCA) announced the 2015 winners of the annual Awards of Excellence in Hospice and…
In a continued effort bring valuable benefits to our members, FHPCA is excited to announce that we have installed to a new Job Board (www.floridahospices.org/jobs) on our website. This new FHPCA Job Board provides members more control over their listings,…
Are you renewal ready? The Florida Department of Health has changed the license renewal process, and clinicians are now required to report continuing education (CE) and continuing medical education (CME) course completions prior to license renewal. To view licensing requirements by…
News
This year’s Forum was a great success! While we are preparing follow-up emails, evaluations, attendee lists, and CEU information to go out this week, don’t forget to mark your calendar for 2025:
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12:00 PM - Reimagining Your Patient & Family Experience
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Is your hospice or home care company prepared to manage legalized marijuana use by remote, hybrid, and onsite employees? Has your state’s MMP authorized you to administer cannabis to patients? As the march toward nationwide marijuana legalization continues, you can’t afford to leave cannabis compliance to chance. Employers are increasingly challenged by marijuana use by staff during and after working hours. While marijuana use remains illegal on the federal level, states are swiftly legalizing medical and recreational use.
Regardless of where your state stands, now is the time to address the risks and challenges posed by employee and patient marijuana use. Learn why and how to write best practices-based marijuana policy and procedures to communicate rules, manage expectations, support productivity, ensure safety, and comply with federal and state laws. Attend to learn the ABCs of evolving laws and effective marijuana policy for employees and patients.
It is predicted that one in five patients could face a live discharge – and possibly even more for those with a noncancer diagnosis or in a for-profit hospice. Hospice providers continue to be faced with eligibility and length-of-stay dilemmas. Hospice services are promoted, but then they may be discontinued due to ineligibility or other reasons. In addition, hospice providers are measured closely for quality through claims data for burdensome transitions related to live discharges.
The hospice live discharge process can be complex. This webinar will review that process, with an emphasis on ongoing eligibility assessment, discharge planning, the team members that should be involved, and the timelines needed to minimize a burdensome transition. You’ll learn a mechanism to support the care continuum even after your services are discontinued to help your agency monitor and keep track of your live discharges for appropriateness and minimal care disruption.
What are the problems and how can they be solved? This question might very well serve as an indicator for how hospice and palliative care have mistakenly marched right down the path hospice pioneers were trying to avoid - the medical model. Providing support is, and must be, about so much more than just diagnosing people’s problems and then coming up with a solution.
What about end-of-life closure? What about helping people explore opportunities and possibilities? What is the role of meaning and purpose as life comes to an end? This webinar will look at what it means to coach, guide, and accompany people as they achieve their best possible end-of-life experience.
Jennifer calls two healthcare organizations seeking information. Her impression of the first is that they are attentive, competent, and ready to help. The second organization feels indifferent, unfriendly, and abrupt. This impression was formed from a single phone call. Poor telephone behaviors – whether systemic or interpersonal – reduce access and could be a top branding issue. Healthcare providers have less to fear from competitors offering the same services than from indifference of a team member.
How can you sustain the gains implemented as a result of attending this webinar? You can’t observe every telephone call. The solution is a peer coaching program to reinforce agency standards throughout the year. A peer call coaching program is the most effective way to sustain positive call behaviors and customer satisfaction. By the end of this webinar attendees will have a simple, ready-to-implement program.
All hospices provide the same core services, but not all hospices are created equal. “Our team is the best; they are very compassionate, and they care about the patients” is not a unique value proposition – in fact it should be a given for all hospices! What makes yours different? How do you stand out from the ever-growing crowd of hospices in your market while preserving the integrity of your organizational values?
This webinar will delve into the crucial aspects of crafting unique differentiators for hospice care that resonate with your organization’s culture and create value for your referral community’s needs. It will explore strategies to enhance your hospice’s identity in a competitive landscape, ensuring your services are distinctive and attract clients. Practical examples will guide you through aligning your hospice’s values with the expectations of increasingly savvy patients, families, and referral sources. Implementing these programs will foster stronger connections, increase referrals, and grow your business.
Having the knowledge and skill to facilitate thorough, effective conversations around advance directives is absolutely essential for those working in home health and hospice. Every patient-facing staff member needs to understand the components of advance care planning and know how to skillfully and respectfully navigate conversations with patients and families. Failing to do so inevitably impacts the patient and family experience in profoundly negative ways and can even create serious regulatory issues for your organization.
This informative webinar will help you sort through the complexities and provide the information needed to assist patients and families with these important care choices.
Healthcare agency change of ownership via mergers and acquisitions is on the rise, especially in key areas where starting new agencies is impossible. This webinar will present the necessary elements of due diligence, both financial and operational. It will review the risks associated with a complex healthcare industry and explain why it is critical to embark on the due diligence process as early as possible.
Learn what you need to know about the process, how to prepare, what documents to request, and who to contact and when. Find out how to identify potential risk, when to remain in the deal, and when to walk away. Don’t miss this opportunity!
This webinar is designed to build stronger connections, collaboration, alignment, and problem-solving skills within your management team. Doing so provides a clearer direction for your staff, which leads to increased employee and healthcare professional motivation and retention. Studies show that higher employee and caregiver engagement directly leads to stronger patient engagement and outcomes. After the webinar, you will be able to apply the lessons learned directly with your team.
Hospice and home care agencies are discovering that superior customer service experiences lead to increased satisfaction, which, in turn, brings greater compliance with treatments and clinical outcomes. And, sometimes important lessons are learned from outside the healthcare industry.
Join us to learn the essential elements needed to strengthen patient and family experiences. It’s critical to understand the importance of handling an inquiry call, the first 24 hours of being on service, and how to innovate your delivery system to drive excellence. In short, there are strong mission and business reasons to focus on creating an improved patient and family experience.
Accurate hospice eligibility documentation is critical to fulfilling the CoPs and payment requirements. The lack of supporting documentation for a terminal prognosis is the number one reason for denial. Reviewers often look for a significant decline in patient condition. Although this is not a requirement of hospice care, a terminal prognosis is.
This webinar will help clinicians document the slightest changes in baseline measures. More importantly, it will explain how to capture the changes that support terminal prognosis – even without a decline in baseline measures. Go beyond the LCDs and common tools for documenting eligibility by drilling down to the details and characteristics that differentiate terminal and chronic patients with the same diagnosis.
WEBINAR DETAILS
Emails, text messages, instant messages, direct messages, social media marketing, online review responses... so much of our daily work is now communicated through the written word rather than the spoken word. Unfortunately, much of it is not well written. Join us to learn how written communication impacts your effectiveness and reputation, and how you can stand out with your team and clients as a great communicator!
