LESSONS FROM LEGENDS

By: Kenneth J. Doka, PhD

Professor, The College of New Rochelle

Senior Consultant, The Hospice Foundation of America

 


 

In this past year two legendary women in our field have died – Elisabeth Kübler-Ross and Dame Cicely Saunders.  Both were very different.  Kübler-Ross was a lone pioneer who frequently followed her own compass.  Saunders embodied her concept of team – constantly aware of new theories and approaches and active in the professional associations of her field, especially the International Work Group on Death, Dying, and Bereavement, until near the end of her life.

 

Yet, both shared a common bond.  Both taught us important lessons – dying is not a shameful secret that needs to be hid and dying is more than simply a physiological event.  Both reiterated that dying people deserve to be treated sensitively as individuals who are living until the end of their lives and that all their needs – physical, social, spiritual, and psychological should be addressed in a holistic manner.  Dame Saunders founded St. Christopher’s Hospice to do just that.  That hospice became the epicenter of the hospice and palliative movement – spawning the most successful social movement of the twentieth century.

 

Certainly there was recognition in the work of both that dying individuals had medical needs that needed to be addressed.  The very development of hospice began in Saunders’ observation that persons often died in unnecessary pain.  Hospices sought to alleviate that pain – to offer pain management and symptom control that allowed persons to face the end of life alert, comfortable – and most critically with dignity. 

 

These lessons of hospice still need to be mastered by a medical community oft untrained in pain control and troubled by regulatory requirements that emphasize drug control over effective pain management.  This may be exacerbated by family concerns that the patient may become “addicted” and a general fear of opioids.  Even hospices constrained by late referrals and short stays find it challenging to apply their science of pain management and symptom control.  In 2006, The Hospice Foundation of America dedicated their Annual Teleconference to the discussion of pain management.  Their theme was simple – most pain can be controlled by effectively employing pharmaceutical approaches, radiation therapies, and surgical procedures.  The goal is to bridge the gap between knowledge and practice – to utilize the science we have.

 

Yet, there was another recognition as well – one that lies at the heart of the lessons that Kübler-Ross and Saunders so carefully taught.  Pain is holistic.  Psychological concerns such as anxiety, depression, and loneliness and isolation can complicate physical pain.  It works the other way as well.  Untreated physical pain can trigger or worsen psychological problems such as anxiety, depression, or loneliness or isolation.

 

At every stage of illness then, persons who are ill, and their families, need the opportunity to explore the many feelings and fears that are aroused in the course of the sickness.  Edward Shneidman, one of the other pioneers in thanatology, once said that dying persons were a “hive of affect’ struggling with a multiplicity of sometimes complicated and conflicted feelings.  Dying persons need to be listened to as they make sense of all these confusing emotions.  This is one of tasks that all members of the hospice team – nurses, physicians, social workers, chaplains, and volunteers – share.  It is that team approach that offers a model to other elements of the medical community.

 

Families also share the responsibility.  Families though, often have to be empowered to help.  Ronald Preston noted that individuals who are dying might experience the “Gregor Effect”.  Preston drew the title from Kafka’s short story Metamorphous.  In that tale, Gregor, a middle-aged, middle class, middle level, civil servant wakes up one morning physically transformed into the body of a beetle.  Yet, consciously he remains human.  It is the treatment of others that completes the transformation.  As others react to him as a loathsome bug, Gregor begins to be more bug-like in his consciousness.  By the story’s end, he is squirming under the bed waiting for the safety of darkness to emerge. 

 

Preston’s point is that a similar process can occur with individuals who are dying.  Others may no longer look at them as viable human beings.  They may be ignored, experience condescension or be treated as infants.  It is interesting that over the years, as I have lectured to non-professional audiences, one of the most common questions that I am asked is “what can I say to my father now that he is dying?  What should I talk about?”  Hospice staff and volunteers can teach and model effective communication.  This can include sharing thoughts and reminiscences, listening to the concerns and questions of the person struggling with illness, and sometimes the just plain communications – gossip, politics, or sports, that characterized previous conversations.  Such communication eases the sense of isolation that the person who is dying may feel and reminds them that they are still included in the circle of the living. 

 

Holistic care means meeting spiritual needs as well.  In my writings, I have stressed here spiritual needs. The first is to “live a meaningful life”.   Erickson spoke of the last stage of psychological development to be one of “ego integrity vs. despair”.  By this Erickson meant that as individuals become aware of their finitude, they wish to have a sense that their life mattered – that they made a difference.  Individuals who achieve this retain a sense of ego integrity.  Those who do not fall into despair – judging their lives as wasted.  While this is often experienced late in life, the process is generated by a sense of life’s boundaries rather than age per se.  Often the reminiscences and validation of family and friends can reinforce the sense of meaning.  Reminiscence and life review are also facilitating.  Sometimes, individuals may need to explore deeply into their own spiritual roots to find a sense of forgiveness and meaning that can sustain them as they approach death. 

 

A second need is “to die an appropriate death.”  This means that every individual has his or her own sense of what they need to do before they die or what the ideal death will be.  To some, it may mean accepting death.  To others it may mean fighting to the very end.  Some may wish to talk about the imminence of death while others seek to ignore it – remembering perhaps Woody Allen’s quip “I do not mind dying, I just do not want to be there when it happens”.  Some may have a desire to tie up loose ends, to forgive and be forgiven.  Others may have no such need.  It is critical that we who are privileged to be companions in this process respect the way individuals choose to die.  As Shneidman once warned “no one has to die in a state of psychoanalytic grace!”

 

A final spiritual need is “to find hope beyond the grave.”’ Each person captures a sense of mortality in his or her own way.  There are many modes of immortality and individuals may find hope in a number of them.  For some it can be in their descendents or accomplishments.  Certainly many may find in their own spiritual and religious beliefs of an afterlife, transcendence, or reincarnation.  Others may see that they live in the memories of others, in the lessons gleaned in their treatment, or even in the ongoing cycle of life.  The gift of spiritual care is to explore with individuals who are dying the ways that their spirituality speaks to them of continuance.

 

The gift of Kübler-Ross and Dame Cicely Saunders was the lessons that dying persons need to be treated in a holistic manner so they would continue living until the moment they died.  It is a gift to family and friends too.  For when someone dies well – free of pain, comfortable, and appropriately – this often facilitates the grief of those surviving.  Given the unfortunate short stays of those in hospice care, the individuality of personal needs, and the sometime complexity of families, not everyone can always die well.  Because of the legacies though of its founders, most can die better than they once would have.


Dr. Kenneth J. Doka will be a keynote speaker at the upcoming Florida Hospices and Palliative Care 22nd Annual Symposium, Caring for a Better Tomorrow.  Dr. Kenneth J. Doka is a Professor of Gerontology at the Graduate School of The College of New Rochelle and Senior Consultant to the Hospice Foundation of America.

 

Dr. Doka was elected President of the Association for Death Education and Counseling in 1993.  In 1995, he was elected to the Board of Directors of the International Work Group on Dying, Death and Bereavement and served as chair from 1997-1999.  The Association for Death Education and Counseling presented him with an Award for Outstanding Contributions in the Field of Death Education in 1998.  In 2000 Scott and White presented him an award for Outstanding Contributions to Thanatology and Hospice.  His Alma Mater Concordia College presented him with their first Distinguished Alumnus Award.

 

Dr. Doka has keynoted conferences throughout North America as well as Europe and Australia.  He participates in the annual Hospice Foundation of America Teleconference, hosted by Cokie Roberts and has appeared on Nightline.  In addition he has served as a consultant to medical, nursing, funeral service and hospice organizations as well as businesses and educational and social service agencies.  Dr. Doka is an ordained Lutheran minister.