Type of position: Social Worker
Date Posted: Friday, February 21, 2014
Hospice Program: Chapters Health Staffing, LLC
Location: Telecom Park – Corporate Office
The Clinical Social Services Specialist (CSSS) provides and coordinates a wide range of social services to patients and their families for Chapters Healthcare. In concert with the interdisciplinary care team, the CSSS provides support to patients and their families to help them cope with illness, death, and/or loss. CSSSs work with patients/families to help them manage the physical, social and emotional aspects of illness, death and dying. The CSSS coordinates community resources to assist patients/families with their bio-psychosocial concerns and provides services in a variety of settings, to include: home care, acute care, inpatient and residential hospice care, long term care, after-hours and respite care.
• Master’s Degree in Social Work (CSWE accredited).
• Florida LCSW required.
• Three years of experience in palliative care, hospice or other health care setting required.
• Familiarity with and working knowledge of the concepts and practices of death and dying with children and adults.
• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload.
• Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations.
• Valid driver’s license and automobile insurance per company policy and procedure.
• Ability to travel to off-site locations.
• Ability to work unsupervised exercising a high degree of discretion & independent judgment.
• Ability to physically access any home, hospital, nursing home, and ALF i.e. navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.
• Ability to work in a team environment and intervene appropriately.
• Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients.
• Must demonstrate high ethical standards in areas of the company’s mission, confidentiality, sensitivity, and flexibility.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with company policies, procedures and standard practices.
• Observe company’s health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company.
• Use resources in a fiscally responsible manner.
• Promote company through participation in community and professional organizations.
• Participate proactively in improving performance at the micro and macro levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate.
• Collaborate with Social Services leadership about social services issues to ensure compliance with Standards and Regulations (i.e., ACHA, NASW, Joint Commission, NHPCO, etc.).
• Perform psychosocial assessments and make appropriate referrals.
• Assess the psychosocial aspects of care for patients and their families as well as bereaved children, adults, and families in accordance with Company policy.
• Demonstrates ability to utilize advanced practice social work skills to engage patients and families who are in crisis, exhibiting problems with coping, and/or who are at high risk for complicated psychosocial reactions.
• Provide or make referrals for appropriate patient/family counseling and initiation of case management interventions necessary for resolving issues and maintaining plan of care.
• Empower patients/families to negotiate with resource providers and make decisions on their own behalf.
• Provide appropriate anticipatory grief and bereavement counseling and initiate interventions necessary for resolving problem issues and maintaining plan of care.
• Maintain assessment and intervention documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal and appropriateness of intervention.
• When applicable, evaluate bereavement needs, including making condolence calls, evaluating risk and coordinating the Plan of Care.
• Work with Company employees to coordinate the provision of concrete services, to direct patient visits and attend interdisciplinary care meetings as required.
• Serve as an educational resource as needed.
• Develop and share expertise relevant to patient population.
• Ensure understanding and adherence to social services standards of practice and relevant Company Policies and Procedures.
• Enhance professional expertise and hospice knowledge.
• Establish own professional goals.
• Participate in appropriate professional or specialty organizations.
• Perform other duties as assigned.
• Conduct represents the NASW Code of Ethics.
• Work within Company Scope of Service.
To apply, click the link: