Operations

HIM Processor

Type of position: Management (Non-clinical), Operations

Date Posted: Monday, March 3, 2014

Hospice Program: LifePath Hospice, Inc.

Location: Sun City Center Office

Description:

 

Role: Responsible for assembling, analyzing, and maintaining medical records according to established procedure.

 

Qualifications:

  • High School graduate or equivalent with GED
  • Health Information Management Certificate, HIT PRO Certificate preferred
  • Two years office experience, preferably in a medical setting
  • Excellent organization and communication skills
  • Strong Computer skills with ability to type 40 wpm
  • Ability to navigate EHR and document management systems
  • Knowledge of medical record format and content for all programs
  • Ability to identify nonstandard forms and determine appropriate action required
  • Detail oriented
  • Ability to review record and verify patient identification
  • Ability to perform job function and make decisions without direct supervision
  • Ability to lift and move/transport multiple charts
  • Ability to bend and reach overhead
  • Valid driver’s license and automobile insurance as per policy

 

Competencies:

  • Satisfactorily complete competency requirements for this position.

 

Responsibilities of all employees:

  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company’s health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with co-workers both formally and informally.
  • Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

 

Job Responsibilities:

 Document Preparation

  • Confirm patient name, medical record number, team and program is on every page in the record, front and back
  • Identify and tape torn edges
  • Mount and tape down any sheets less than 8.5 by 11 inches on an 8.5 by 11 inch sheet
  • Remove all staples
  • For any documents on card stock or manila make a photocopy before scanning

 

Scanning

  • Perform daily maintenance of the scanner
  • Calibrate the scanner for proper image quality as needed
  • Monitor the manual indexing queue of unassigned images
  • Prioritize batches received in the e-fax queue and retrieve for processing and uploading into the EMR
  • Review each electronic image within the batch.  Compare with hard copy to confirm image quality, appropriate order and appropriate rotation of image
  • Determine the correct patient name, medical record number, program, document type or section (if appropriate).
  • Index the image appropriately by required patient data elements according to facility specific guidelines and naming conventions.
  • Maintain and reconcile the death/discharge report to ensure that all closed files are accounted for prior to scanning.
  • Maintain production log that outlines database names, scan dates and CD burn dates.
  • Maintain database (i.e., naming conventions, database size and folder profile).
  • Perform scanning functions while maintaining a satisfactory level of productivity.
  • Index scanned documents according to a predetermined file layout while maintaining a satisfactory level of accuracy.
  • Ensure daily system back-up.
  • Perform quality review of scanned documents prior to burning to CD.
  • Communicate with department supervisor regarding any adverse software or hardware issues.
  • Protect the confidentiality of the scanned and paper documents at all times.

 

Scanning Quality Control

  • Review each image in the batch and verify the following
  • Correct patient name and program level
  • Proper indexing level / naming convention
  • Image quality (readable, orientation, multiple sides, etc.)
  • For each page scanned or indexed with errors
  • Rearrange out of order images within the electronic document
  • Relocate electronic images that are incorrectly filed in another document
  • Replace electronic images that have unacceptable image quality or have been updated
  • Modify the indexing as appropriate

 

HIM Operations

  • Process admission paperwork including chart assembly
  • Request prior medical records from hospitals and physicians as indicated on the Nursing History and Physical and Team Daily Report
  • Files/Scans medical record documentation in a timely manner making certain that the patient name and number correlate to the chart
  • Pulls and prepares charts for IDG/IDT meetings.  Ensures that filing and scanning are current
  • Pulls charts for audits, research and other legitimate requests
  • Audits charts following the death/discharge of the patient.  Identify delinquent documentation that is needed for chart completion
  • Prepares and updates the chart deficiency report weekly and distributes to the Clinical Manager, Regional Director, and HIM Supervisor for resolution
  • Monitors the return of all documentation until the chart is complete and escalates any chart deficiencies that have not been resolved as necessary
  • Daily opening, logging and sorting of mail, work queues and IDG/IDT paperwork
  • Maintains patient confidentiality at all times
  • Performs other job-related duties as requested.*

 

Requirements:

  • Experience with scanning and uploading of medical information
  • Understanding of completion requirements for admission documents

 

 

Apply:

To apply for this position, follow the link: 

https://re2o.ultipro.com/LIF1002/JobBoard/JobDetails.aspx?__ID=*9F4CE27AACA010CD

Staffing Assistant – Pool

Type of position: Operations

Date Posted: Friday, February 28, 2014

Hospice Program: LifePath Hospice, Inc.

Location: Temple Terrace Office

Description:

 

Role: The Staffing Assistant coordinates the daily activities associated with continuous care operation including scheduling of Continuous Care staff and agency personnel, billing and verification of care provided, and monitoring and maintaining department personnel.

 

 

Qualifications:

  • High school diploma or equivalent with some college preferred, but work experience may be substituted for college
  • Two years’ experience in accounting or billing office. Experience in healthcare field preferred
  • Prior staff scheduling and clinical patient care experience preferred
  • Able to perform sedentary work with frequent interruptions
  • Skilled in computer operations.
  • Knowledge of software, i.e. Microsoft Office, Excel, etc.
  • Detail oriented
  • Excellent interpersonal skills
  • Works under moderate supervision, exercising some degree of discretion & independent judgment
  • Valid driver’s license and automobile insurance*

 

 

Job Responsibilities:

Operational – Scheduling

  • Schedule Continuous Care field staff to provide care to patients
  • Follow Continuous Care Scheduling Guidelines
  • Enter patient and staffing information into solutions timely and with accuracy.
  • Provide patient information to scheduled staff and serves as a resource for information entered into solutions.
  • Assist in the orientation of new Continuous Care staff.
  • Ensure notification to patients/families related to uncovered shifts (at least two hours).
  • Communicate end of shift report to relief scheduler.
  • Participate in holiday coverage on rotating basis with other staffing assistants.
  • Schedule outside agencies, as needed.
  • Maintain positive relationships with clinical managers and team patient care nurses.

 

Operational -Billing Authorization

  • Process patient care related visits from scheduling systems including patient scheduler, Santrax and staffing assistant worksheets.
  • Research entries for accuracy of billing time, staff mix and LOC. Verify through patient history assuring information has transferred to patient records.
  • Confirm proper Solutions system authorization for all agency visits
  • Prepare department reports
  • Oversee schedulers training and accuracy as performance applies to entering into computer system.

 

Operational – Payroll & Caregiver Program

  • Maintain and finalize payroll for the Continuous Care program.
  • Verify notes correlating with Santrax entries.
  • Check all Santrax codes for validation and accuracy.
  • Assist in the orientation of new Continuous Care staff.
  • Monitor and maintain compliance for employee performance reviews due and employee personnel record documentation.
  • Coordinate Care Giver Program. Staffs caregiver program adhering to HPC policy. Maintains ongoing and immediate communication with CC manager related to program utilization and appropriateness.
  • Account for agency utilized in the staffing program. Verifies agency invoices and prepares fiscal reports
  • Maintain patient staffing profiles in patient information system
  • Maintain accurate data on hours of Continuous Care Program ensuring schedule mix complies with standards.
  • Monitor employees for minimum requirements of participation call-ins as assigned Communication
  • Report to the Continuous Care Manager any difficulties in scheduling staff
  • Maintain call-in records for the Continuous Care Program
  • Maintain facility detail log related to staff coverage Professional Development
  • Attend scheduled meetings and participates in committees
  • Attend educational offerings when scheduling permits

 

Other

  • Performs other job duties as requested*
  • Adheres to dress code as established in HPC policies and procedures

 

 

Apply:

To apply, follow the link: 

https://re2o.ultipro.com/LIF1002/JobBoard/JobDetails.aspx?__ID=*73675DE6E0D0B08D

Thrift Store Truck Driver

Type of position: Operations

Date Posted: Friday, February 14, 2014

Hospice Program: Chapters Health System, Inc.

Location: Thrift Store – Brandon

Description:

 

Role: Primary responsibilities include pick-up of donated items, and occasional delivery of large purchased items to all Thrift Stores owned and operated by LifePath-Hospice.

 

Qualifications:
• High School/GED level reading and math skills
• Experienced driving skills
• Current automobile insurance and Florida driver’s license 
• Knowledge of Hillsborough County and Lakeland area preferred, and the ability to read a map and follow directions 
• Ability to communicated effectively, both verbally and written, with donors and other employees of LPH
• Ability to work unsupervised in the field exercising discretion and independent judgment
• Physically able to lift up to 80 pounds
• Able to physically navigate stairs, narrow spaces and tolerate heat/cold while lifting and transporting heavy objects
• Ability to remain calm and troubleshoot/handle vehicle service issues independently

 

Competencies:
• Satisfactorily complete competency requirements for this position.

 

Responsibilities of all employees: 
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. 
• Comply with Company policies, procedures and standard practices.
• Observe the Company’s health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

 

Job Responsibilities:
• Strictly follow the route given for the day
• After proper training from management, be able to plot routes and dispatch
• Be able to appraise donated items for resale, and graciously decline items that don’t meet our criteria (quality control)
• Have knowledge of how to break down furniture in order to move it and how to reassemble.
• Have knowledge of how to move furniture in and out of donor’s and customers homes to limit damage to home or donated items.
• Practice safe and proper body mechanics relative to lifting and transporting heavy items such as furniture, boxes, books etc.
• Loads truck by ordering, placing and securing items properly.
• Picks up/ delivers items in a timely manner maintaining schedule
• Maintain safe operation by complying with operational policies procedures and standards, as well as state and local driving rules and regulations; clean truck interior and exterior
• Properly schedule and carry out maintenance and service for truck
• Travel between stores and their surrounding areas for pick-up and deliveries
• Will be held accountable for gas cards and receipts.
• Leave in-kind donation receipt on door or with donor for every pick-up
• Ability to effectively communicate both verbally and written with donors and other Employees of LPH
• Maintain a neat and clean appearance
• Maintain a positive work relationship with staff and volunteers
• Demonstrate courteous behavior and be responsive to patients/families and other members of LPH’S public
• Perform other job duties as requested
• Clock in and out properly

 

Apply:

To apply, click the following link:

https://re2o.ultipro.com/LIF1002/JobBoard/JobDetails.aspx?__ID=*5F025DB7BA0B9804