Technology as a Key Component of Growth & Sustainability
Date/Time: 08/07/2014, 3:00 pm - 4:15 pm
Provider: Florida Hospice & Palliative Care Association
The emerging healthcare industry demands accountability from providers to improve the quality of care and manage rising costs. Hospice providers must work to provide high-quality customer service and improved outcomes without increasing costs. Technology solutions are available to help agencies reduce expenses without sacrificing performance in these areas: worker productivity, process efficiencies, compliance with best practices/regulations, and improved decision making. Learn why these basic tools should be part of every agency’s technology portfolio to optimize efficiency, improve care outcomes, and achieve maximum organizational performance.
HIGHLIGHTS
- Requirements to survive and thrive in today’s emerging healthcare environment
- Reasons why technology is needed more than ever
- Specific technologies that support achievement of maximum efficiency and effectiveness in hospice review including:
- Workflow and task management tools to drive effective internal processes
- Resource scheduling and capacity management to support efficient workforce deployment
- Document management for integrating, tracking, and storing documents to reduce costs
- Communication and mobile health tools to promote family/caregiver engagement
- Decision support and mobile workforce technology for efficient and effective care
- Patient-facing tools that improve patient outcomes and lower care costs for payers
- Business intelligence for expense reduction and business growth and development
- Outline a forward-looking practical strategy to maximize available technology
TAKE-AWAY TOOLKIT
- Key technology roles and responsibilities list
- Business intelligence key performance metrics
- Sample policies and procedures to improve adoption
- Sample process for measuring the ROI and value gained
WHO SHOULD ATTEND?
This informative session is designed for those in operational, clinical, and sales management roles with a mission to achieve growth while gaining efficiencies through technology.
MEET THE PRESENTER