Florida Hospice & Palliative Care Association

Thursday, July 7, 2016

9:00 am – 10:30 am HST
11:00 am – 12:30 pm AKT
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Hospice case management is required by mandate of an interdisciplinary group.  However, the key to success in hospice is to actually have an effective team that is managing the patient’s case.  Often hospices have the RN as the core team member, and other disciplines are more peripheral.  Whether you are in the early stages of case management, have been doing it for years, or haven’t even heard of it, this webinar will provide best practices and share others’ experiences.

You’ll learn simple strategies to improve your agency’s case management model.  These will include selection of case management teams, communication between teams, and what and how to discuss and document in IDG meetings, with a focus on goals, improving patient outcomes, admission and recertification conferences, and more!

In this era of extremely stringent surveys by CMS, state, or other accrediting bodies, having an effective case management model will lessen your vulnerability for condition level deficiencies and increase survey results as well as increase patient outcomes and increase customer and employee satisfaction.

HIGHLIGHTS

• How an effective hospice case management model functions
• Communication and documentation practices to improve case management of patients
• Your IDG is critical to success but is it effective?   Learn how to focus your IDG on goals, progress to goals, and plan for the upcoming two weeks
• Involve your other disciplines regularly – chaplains, MSWs, and volunteers – of course the medical director should be very involved
• Have your bereavement coordinator involved beginning at admission with the risk assessment team to ensure an effective patient bereavement program

• TAKE-AWAY TOOLKIT
  • Sample IDG form

WHO SHOULD ATTEND?

This informative session is designed for administrators, clinical directors, MSWs, chaplains, volunteer coordinators, bereavement coordinators, and QAPI coordinators.

PLEASE NOTE

Webinar content is subject to copyright and intended for your individual organization’s use only.