
The
Hospice e-News
Week of May 22, 2006
…a service of
MEDICARE COULD SAVE MONEY AND IMPROVE
OUTCOMES FOR PATIENTS WITH CHRONIC ILLNESS
A new study by the Center for the Evaluative Clinical
Sciences (CECS) at
“overhauling how the nation manages chronic illness and proposes that hospitals take leadership in redesigning how they care for the critically ill.”
Principal investigator John E. Wennberg, MD, MPH, cites three factors that “drive the differences in cost and quality of care” – “unmanaged supply of resources, limited evidence about what kind of care really contributes to the health and longevity of the chronically ill, and falsely optimistic assumptions about the benefits of more aggressive treatment of people who are severely ill with medical conditions that must be managed but can't be cured.”
The study, also called the Atlas report, found that, between
2000 and 2003, Medicare could have saved $40 billion – one third of what it
spent on care during that time – if all hospitals used the “high quality/low
cost standard” found in the
The problem, however, doesn’t lie just with Medicare, the report says. Rather, the whole healthcare system is in “disarray over the treatment of chronic illness.” Evidence-based guidelines are lacking and they would help determine when patients should be hospitalized, admitted to intensive care or referred to specialists, or when tests should be ordered. Without these guidelines, decisions are driven by the belief on the part of doctors and patients that more services mean better outcomes. Because of this, utilization of services is driven by availability of services, not by the incidence of illness.
Dr. Donald M. Berwick, president and CEO of the Institute for Healthcare Improvement, says, “This report should end the ‘more is better’ myth in health care. The nation can do a lot to improve the quality and lower the cost of health care once providers, policymakers, payers and the public share an understanding that 'more care' is not by any means always ‘better care,’ and that new technologies and hospital stays can sometime harm more than they help.”
Wennberg says, “The majority of acute care hospitals are applying their standard forms of ‘rescue medicine’ to people who are in advanced stages of diseases that can’t be cured. Patients don’t benefit – they can’t be rescued – and the costs of such care are very high, both in dollars spent and in providing care that the majority of chronically-ill patients might not want, such as admissions to intensive care and being sent to specialist after specialist.”
Using the report’s data, investigators will, for the first
time, be able to “compare the efficiency of states, regions and their
individual hospitals and associated physicians in treating patients with
chronic illness.” The report, online at
the Dartmouth Atlas Project website, www.dartmouthatlas.org,
also has interactive data tools and links to hospital reports by state. Dr. Risa Lavizzo-Mourey, president and CEO of the Robert Wood
Johnson Foundation, which funded the Atlas Project, said, “We need information
like this to ensure that our health care dollars are spent on high-quality
health care that results in better outcomes for patients.” (Dartmouth
Atlas Project Website; The Wall Street
Journal, 5/16;
NQF ENDORSES PALLIATIVE CARE & HOSPICE
QUALITY FRAMEWORK
Last week, the National Quality Forum (NQF) endorsed the National Framework and Preferred Practices for Palliative and Hospital Care Quality. The framework is partially based on the Clinical Guidelines for Quality Palliative Care, which were issued in 2004 by the National Consensus Project.
The framework is a comprehensive structure to be used in evaluating the quality of hospice and palliative care. It contains 38 preferred practices for delivering high-quality care, and nine research recommendations for improving the measurement and evaluation of hospice and palliative care.
Check the NQF website, www.qualityforum.org,
where excerpts from the framework are to be posted. (PR
Newswire
DOULAS HELP FAMILIES THROUGH THE DYING
HOURS
“For the Families of the Dying, Coaching as the Hours Wane,”
in last Saturday’s New York Times,
says, “There is a growing realization that hospice has its limitations. Doctors, nurses, social workers, clerics and
volunteers are rarely there for the final hours, known as active dying, when a
family may need their comforts the most.”
In response, some hospices, such as Continuum Hospice Care in
Twenty-nine specially trained doulas, from a Greek word meaning “to serve,” participate in Continuum’s program, which worked with a dozen families in its first year. Their job is to protect the scene of death, a “sacred space” in the Buddhist tradition, and make it as peaceful as possible for the patient and family. That may mean sitting and holding the patient’s hand or facilitating a peaceful space for the patient by dealing with family members who may disrupt the scene.
One family of three sisters, meeting with Henry Fersko-Weiss, Continuum’s vice-president for counseling services, a month after their father died to review their experiences with him, had the opportunity to reflect on both the good and the distressing. Three doulas stayed with the family, in shifts, for two days, until the man passed away. One of the sisters commented, “It was like we could hear you talking to us. ‘You’ll see this. You’ll hear a certain breathing pattern.’ This dying was such a wonderful experience, if death can be that. And it’s because there was no fear of the unknown.” (The New York Times, 5/20)
NURSING SHORTAGE NOTES
* Karen Backus, director of the Nurse
Alliance of the Service Employees International Union, says that the choices
made by hospitals to address the problem of short staffing “have made working
conditions nearly impossible for nurses to provide the highest quality care.” Backus says that hospitals don’t raise wages
to meet staffing needs but, rather make nurses work excessive overtime, rely on
contingent staff and hiring bonuses and “simply don’t staff the floors with
enough nurses to provide top-notch care for all patients.” (
* Northern
*
RESEARCH AND RESOURCE NOTES
* In The Quality of Life, Janet Lembke tells how caring for her mother prompted her to write about the quality of life at the end of life. The reviewer says that Lembke’s “exquisitely written book” shows that “the actuality of day-to-day caretaking for loved ones with dementia is fraught with trials and barriers.” One doctor told Lembke, “There’s something to be said for the quality of death. Few people ever plan for the quality of their death.” (Townsend Letter for Doctors and Patients, 5/1)
* A new survey by The Partnership for a Drug-Free America reports that abuse of prescription drugs by teenagers has become an “entrenched behavior” that often goes unrecognized by parents. Twenty percent of teenagers have tried painkillers such as OxyContin or Vicodin and many think they are less dangerous than illegal drugs. (The Record, 5/16)
* The same health factors that may kill you someday also increase your risk of having to live in a nursing home. A recent study found that “modifiable lifestyle factors -- smoking, physical inactivity, obesity, high blood pressure, and diabetes, but not total cholesterol -- substantially increased the risk of nursing home placement.” Middle-age persons were more at risk than those who were elderly, which suggests that earlier prevention is more effective than later, the article says.” The article is online at www.nlm.nih.gov/medlineplus/news/fullstory_33296.html. (Medline Plus Website, 5/9)
PUBLIC POLICY NOTES
* A recently-enacted
* A recent VA
directive, with policies and procedures for managing outpatients and scheduling
appointments says that patients needing urgent or emergent hospice or
palliative care will not be wait listed, but that the “VHA must offer to
provide or purchase needed hospice or palliative care services without delay.” (
* The Florida Attorney General’s Office
has funded a pilot program, run by the Community Hospice of Northeast Florida,
to “ensure that family and friends of murder victims take advantage of the many
victims’ assistance programs in the area.”
The program will provide volunteers to accompany families as they
identify bodies, help them file for compensation, provide therapy, offer grief
services, and provide special programs for children. (
OTHER NOTES
* For years, people have been creating
web memorials after the death of loved ones, but the ones that are springing up
at places like MySpace and Facebook
are sites created by the young person themselves before they died and then left
in place for others to visit. Thomas
Franz, associate professor of counseling at the
* The family of Michael Todd, who had
obtained a temporary restraining order against the University of Kansas
Hospital when it wanted to discontinue Michael’s medical treatment because
doctors had declared him brain dead, dropped their opposition to the hospital’s
plan after another neurosurgeon agreed with the previous doctors. (The
* An article in Chain Drug Review says that the reluctance of pharmacy chains to fill “aggressive” prescriptions for pain has resulted in pharmacies which specialize in filling pain prescriptions. Those pharmacies “understand the special needs of [pain] patients and doctors treating them,” and “relationships among physicians, patients and pharmacists in such settings are usually closer, resulting in more responsive individual patient care.” The irony, the author says, is that “pain management specialty pharmacies are growing into new chain pharmacy entities.”(Chain Drug Review, 5/1)
* The Maine Veterans’ Homes organization
has adopted the use of the Resource CareTracker
program to record assessment information needed for the federally-required
Minimum Data Set. The staff development
coordinator at the home in
* The fashion company Spirited Sisters offers the Original Healing Threads line of garments designed to allow patients to look “as chic at a party as they are practical and comfortable in a hospital room” The company was formed after two of the sisters were diagnosed with cancer, and will soon expand into children’s hospital wear. (People, 5/29)
Thanks to Carolyn Carter and Jon Krutz for contributions.
Glatfelter Insurance
Group is the national sponsor of Hospice News Network for 2006. Glatfelter Insurance Group provides property
and liability insurance for hospices and home healthcare agencies through their
Hospice and Community Care Insurance Services division. Ask your insurance agent to visit their
website at www.hccis.com.